Administrative Assistant - Behavioral Health (Substance Use Disorder) - #309006

Description

Emend Healthcare provides comprehensive addiction and mental health treatment at multiple locations across the country. Each center is designed to deliver a full continuum of care, from medically supervised detox to residential and outpatient programs, ensuring clients can access the support they need wherever they are. With a focus on personalized treatment and compassionate care, Emend’s facilities offer safe, welcoming environments where individuals can begin their journey to lasting recovery.

At Emend Healthcare Company AK LLC, ("Emend AK"), an integral part of Emend, we are dedicated to supporting individuals on their journey to lasting wellness. Our team combines expertise, compassion, and personalized care to help clients navigate mental health challenges and substance use recovery. We focus on creating a safe, nurturing environment where every person can build the skills, resilience, and confidence needed to thrive. Through evidence-based treatment, innovative programs, and a commitment to holistic well-being, we empower clients to achieve meaningful, lasting change.

Position Summary

The Administrative Assistant provides administrative and organizational support for daily program and office operations within a behavioral health treatment environment. This position assists with scheduling, communication, record management, office coordination, and general administrative functions to support efficient operations across the organization.

The Administrative Assistant works closely with leadership and multidisciplinary staff to support communication, organization, and operational effectiveness. This position helps maintain a professional, welcoming, and organized environment while ensuring compliance with organizational policies, confidentiality standards, and professional expectations.

Duties And Responsibilities

• Answer phones, route calls, take messages, and assist visitors in a professional manner.
• Support scheduling, calendar coordination, and administrative communication processes.
• Maintain organized records, files, spreadsheets, and administrative documentation.
• Assist with data entry, scanning, filing, copying, and document management.
• Support office supply inventory, ordering, and general office organization.
• Assist leadership and staff with administrative projects and operational support tasks as assigned.
• Maintain confidentiality and ethical standards in accordance with HIPAA and organizational policy.
• Support front office operations and maintain professional communication with clients, staff, vendors, and outside agencies.
• Perform related duties as assigned.
  
  

Position Requirements And Expectations

• Strong communication, organizational, multitasking, and administrative skills.
• Ability to maintain professionalism and confidentiality within a behavioral health treatment environment.
• Strong attention to detail and ability to manage multiple priorities.
• Basic computer proficiency including Microsoft Office, email systems, and electronic documentation systems preferred.
• Ability to work collaboratively within a multidisciplinary environment.
  
  

Preferred Experience

• Experience working in administrative, clerical, healthcare, or behavioral health settings preferred.
• Experience supporting office operations and front desk coordination preferred.
• Experience working within fast-paced professional environments preferred.
  
  

Requirements

Education Requirements

• High school diploma or equivalent required.
• Additional education in business administration, healthcare administration, or related field preferred.