Assistant General Manager (Morrisville, NC) - #251689

Job Description

Job Title: Asst. General Manager

Location: Raleigh-Durham, NC

Job Type: Full Time (on site 5 days/week)

Salary Range: Commensurate with Experience

Summary

CDL REQUIRED

Coach USA LLC, a motorcoach transportation company, is looking for a full-time General Manager with 3-5 years of experience. The incumbent will report to the General Manager. The Asst. GM will interface with dispatch, maintenance, valet parking and safety departments on a daily basis to coordinate all phases shuttle bus operations. Additionally, this role will coordinate with airport parking officials.

Essential Functions

• Directs and coordinates activities of the sales, dispatch, scheduling, planning, operations, maintenance and administrative departments to ensure overall effectiveness efficiency and profitability
• Assists the General Manager in overseeing the daily operations to ensure smooth and efficient workflow
• Supports the leadership teams in directing day-to-day operations for a business and provides on-going support to staff
• Addresses customer complaints and inquiries in a timely manner
• Assist in the development and implementation of the business strategies, plans, and procedures to achieve organizational goals
• Manage and supervise staff, including hiring, training, evaluation and delegation of responsibilities
• Monitor operational expenses and financial performance to ensure the financial health of the organization
• Coordinate with the GM to ensure projects are completed on time and within budget, enhancing interdepartmental communication and collaboration
• Implement and maintain quality assurance protocols to uphold product and service standards
  
  

Required Skills

• Ability to read, analyze and interpret financial reports and legal documents
• Ability to effectively present information to top management and/or board of directors
• Ability to calculate figures including interest, commissions, percentages etc.
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Computer literate
• Ability to read, write and speak English fluently
  
  

Interested candidates can apply at www.coachusa.jobs

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Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.