Cashier/Host - Caesars Republic Scottsdale/Luna - #177854

HCW


Date: 1 week ago
City: Scottsdale, AZ
Contract type: Full time
Job Summary

The Cashier is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for assisting the Host/Hostess in the prompt greeting and seating of all guests and assist servers as needed.

Education & Experience

  • High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multitask.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

Job Duties & Functions

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with HCW Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards)
  • Comply at all times with HCW Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
  • Collect money and/or credit cards from guests and servers and make correct change.
  • Operate the approved credit card machine.
  • Prepare cashier report at end of shift.
  • Pay out servers’ and service attendants’ tips, if applicable.
  • Greet and seat guests at appropriate tables in a timely manner.
  • Perform opening and closing duties according to established side-work checklist
  • Be attentive of guests’ needs and assist in providing a pleasant dining experience.
  • Properly take reservations for all outlets.
  • Have a thorough knowledge of menus and current specials in all applicable outlets.
  • Answer the phone according to standards.
  • Communicate effectively and courteously over the telephone.
  • Take a room service order according to hotel standards.
  • Assist servers and host/hostess in the serving of guests, as needed.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Attend meetings/training as required by management.
  • Perform other duties as requested by management.

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