Claims Trainer I - #256943

We are currently seeking an experienced Auto Claims Trainer to join our Claims Training team. The ideal candidate will have a strong background in insurance claims processing and the ability to deliver and facilitate engaging training for our new and existing claims associates. This role ensures that our associates are equipped with the knowledge, skills, and tools to succeed in the competitive insurance market. The ideal candidate will have a passion for teaching, deep expertise in claims handling, and the ability to recommend and implement curriculum improvements to meet the evolving needs of the industry. In overseeing the classroom, you will be responsible for reviewing student progress and reporting on each student’s skills and development. If additional training is needed, you will make sound recommendations based on test results and personal evaluations.

Key Responsibilities

• Deliver and facilitate interactive training sessions on the claims handling process to include regulatory compliance.
• Evaluate training effectiveness and implement changes to ensure alignment with business objectives.
• Recommend updates to training content and curriculum based on industry trends, company goals, and employee performance data.
• Provide one-on-one coaching and mentoring to team members as needed.
• Collaborate with internal departments to ensure consistency and accuracy of training materials.
• Maintain a thorough understanding of the claims handling process, regulations, and best practices.
  
  

Qualifications

• Active Claims Adjuster Insurance License (required).
• Proven auto claims experience, with a strong understanding of policies, practices, and regulations. 2 years minimum experience
• Exceptional training delivery and facilitation skills, with the ability to engage diverse audiences. 2 years minimum experience
• Available Flexible hours (8am-930PM)
• Primarily In office with work from home flexibility
• Travel required 20%
• Strong analytical skills to assess training needs and effectiveness.
• Ability to develop and recommend curriculum enhancements based on feedback and market trends.
• Excellent communication and interpersonal skills.
• Familiarity with e-learning platforms and virtual training tools is a plus.
  
  

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Assistance
• Paid Training and Licensures
• Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
• Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
  
  

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.