Collections Manager - #245882

Questions? Contact our recruiting department at (615)355-1028 Ext 3

We are seeking a top-notch Collections Manager to lead our collections team and streamline our strategies for reducing outstanding debt. The ideal candidate will possess extensive knowledge of collection laws and a proactive mindset for continuous improvement. Your role will primarily focus on coaching and mentoring the team to effectively resolve unpaid accounts, handling negotiations for extensions or write-off debt. This is an excellent opportunity for someone who thrives in analytics, reporting, and written communication.

Key Responsibilities

• Develop and implement effective collections strategies to minimize unpaid debt.
• Coach and mentor the collections team to enhance their negotiation skills and achieve collection targets.
• Analyze collection metrics and prepare comprehensive reports on performance and strategy effectiveness.
• Maintain a thorough understanding of collection laws to ensure compliance and best practices.
• Work collaboratively with other departments to resolve account discrepancies and enhance customer relationships.
• Identify areas for process improvement and implement innovative solutions to enhance efficiency.
  
  

Core Competencies

• Outstanding time management and project management skills, with a strong self-motivated and organized approach.
• Excellent listening, negotiation, and management skills, with a high level of professionalism.
• Proven ability to set and communicate goals, strategies, and targets to team members, driving improved collection outcomes.
  
  

About us: SRM strives to be the largest, most profitable construction material company in the country, while maintaining a best-in-class culture.

SRM’s 5 Principles of Service: Safety, Quality, Kindness, Cleanliness, Go-Getter

Why Join Us? Our commitment to our team includes:

• Growth: Opportunities for advancement in a rapidly growing company.
• Home Daily: Enjoy work-life balance with daily home time.
• Competitive Compensation: Hourly pay with eligibility for bonuses and annual raises.
• Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more!
• Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours
  
  

Candidates will be required to undergo a pre-employment drug screen, SRM’s pre-employment physical, and consent to background checks, including Clearinghouse and MVR checks. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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