Concierge - #307638

Associa


Date: 2 days ago
City: Boston, MA
Salary: $20 - $24 per hour
Contract type: Full time

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off.

Daily responsibilities:

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.
  • Other duties as assigned.

Pay rate: $20-$24 an hour.

Requirements:
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Self-motivated, proactive, detail oriented and a team player.
  • Time management and time critical prioritization skills.
  • High school diploma High School Diploma or GED Required.
  • 0 – 3 years of directly related or closely related experience.

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