Consumer Loan Servicing Specialist - #253584

This job was posted by https://idahoworks.gov : For more information,

please see: https://idahoworks.gov/jobs/2375843

• How to apply:**Complete an Online Application at our website
  
  

www.capedcu.com for the specific job opportunity that interests you.

Resumes are not accepted in lieu of an application.

Role:The**Consumer Loan Servicing Specialist**provides financial

services of superior quality and convenience through auditing consumer

loans to ensure integrity of loan documentation, regulatory compliance,

and adherence to company policy. This position remains current with all

regulatory and company lending guidelines and oversees all

administrative functions involving servicing of consumer loans.

Pay:The pay for this position is**\$21.75 an hour.**

Essential Functions & Responsibilities:

• Handles all consumer loan servicing functions including but not
  
  

limited to: processing interactions and opportunities, e-Oscar

disputes and updates, wrecked vehicle insurance claims, all

collateral protection claims as well as process dealer chargeback

claims for the indirect team.

• Performs internal auditing of consumer loan documentation after
  
  

closing. Assist with the review and management of correspondence to

obtain missing documentation or other findings within the audit.

• Receives, organizes, prioritizes documentation from the Consumer
  
  

Lending team and other departments regarding Consumer Loans.

Performs scanning and indexing functions including document

preparation and reassembly.

• Assists with staff training on scanning, access and retrieval of
  
  

electronic documents.

• Handles all tasks involving collateral protection insurance
  
  

including adding premium, refunding premium, processing insurance

documents and incoming/outgoing calls to agents and members.

• Processes requests for releases of collateral or loan modifications
  
  

and ensures needed documentation is obtained..

• Maintains a thorough knowledge of Consumer Lending policies and
  
  

procedures, keeps up to date on regulation changes.

• Support vehicle titling processes including lien perfection and
  
  

releases.

• Maintains knowledge of all Credit Union products, services, and
  
  

promotions.

• Contributes to efficient Credit Union operations by performing other
  
  

job related duties as assigned.