Crew Member - #252980

CA Planet


Date: 3 weeks ago
City: Baldwin Park, CA
Contract type: Full time
Job Summary

The Crew Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties And Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements

  • Customer service/hospitality background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.


Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Operations Specialist- Night Shift

WM, Baldwin Park, CA
2 days ago
Job Description What is the value of a WM job? The value of a WM job is more than a paycheck . It’s a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. We Are Committed to Growth: 100% tuition paid...

Registered Dietitian

Nutrition that Works, LLC, Baldwin Park, CA
2 weeks ago
Nutrition that Works, LLC is seeking a consultant dietitian to join our team. Opportunity is serving our Long Term Care facility located in El Monte, CA for 16 - 20 hours/week. Enjoy a flexible schedule and excellent pay! Position Includes Completing clinical nutrition assessments Documenting using the Nutrition Care Process in the EMR system Collaborating with the interdisciplinary care plan...

Wireless Sales Manager

Acosta Group, Baldwin Park, CA
3 weeks ago
General Information Company: PRE-US Location: BALDWIN PARK, California, 91706 Ref #: M74745 Pay Rate: $ 21.00 Experience/skills and/or location may influence position wage rate Range Minimum: $ 21.00 Range Maximum: $ 23.00 Function: Field Management Employment Duration: Full-time Benefits: Medical, dental and vision insurance Company-paid life insurance, short-term and long-term disability 401k program Generous Paid Time Off (PTO) program Description...