Customer Service Representative/Dispatch - #261450

Commercial Jet


Date: 16 hours ago
City: Dothan, AL
Salary: $16 - $23 per hour
Contract type: Full time
Position Overview

Now Hiring: Customer Service Representative/Dispatcher

Location: Dothan, AL

Pay: $16.00-$23.00 based on experience

At

Bob Woodall Air Care Systems, we don't just provide heating and air services—we deliver comfort, reliability, and peace of mind. We're looking for aCustomer Service Representative/Dispatcher

to become an essential part of our tight-knit, fast-paced team.

Why You'll Love Working With Us

  • Competitive pay based on experience
  • Full benefits package: 401(k) + matching, health, dental, vision & life insurance
  • Paid time off so you can relax and recharge
  • Supportive, energetic team environment
  • Opportunities to grow with a trusted and reputable company

What You'll Do

  • Answer customer calls and assist with scheduling, inquiries, and service coordination
  • Dispatch HVAC technicians for service and maintenance calls
  • Maintain and update customer records and technician schedules
  • Sell or renew maintenance contracts over the phone
  • Keep calm and organized during high-volume times (especially when the heat is on!)
  • Work closely with the whole team to ensure every job is a job well done

What We're Looking For

  • High school diploma or equivalent
  • Customer service experience preferred
  • Strong multitasking, communication, and organizational skills
  • A positive, proactive attitude—you get things done without being micromanaged
  • Comfort with computers and scheduling software (ServiceTitan experience is a plus!)
  • Knowledge of the Dothan area or map-reading skills are a bonus
  • Must be a team player—we rely on each other to succeed
  • Ability to commute to Dothan, AL reliably

Whether you're helping a customer get their A/C back up on a summer day or supporting a technician on a tight schedule, you'll play a vital role in a company that values

trust, teamwork, and service excellence

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