Director, Learning & People Development - #262368

About Aspirion

Aspirion is an industry-leading revenue cycle management (RCM) company specializing exclusively in Revenue Integrity and Complex Claims - two categories that constitute the most complex and hard-to-manage receivables contributing to health system revenues today. Aspirion’s 160+ clients span all 50 states, and are some of the nation’s largest health systems and hospitals.

The business operates as a premium service provider within the Revenue Cycle Management industry ($110B US RCM Total Addressable Market (TAM), $30B US Outsourced RCM TAM). The tech-enabled platform and uniquely skilled teammate base allows Aspirion to build a strong moat around its client base, with client retention and sustained 60%+ organic growth. Aspirion’s solutions span Revenue Integrity (denials, underpayments and aged accounts receivables) and Complex Claims (those associated with motor vehicle accidents, worker’s compensation, Veterans Administration, out-of-state Medicaid, etc.). Aspirion’s proprietary cloud-based AI-enabled software platform drives strong operating productivity and is a key differentiator in the marketplace.

Backed by Linden Capital Partners since July 2022 and led by a best-in-class leadership team, Aspirion is driving ~25% CAGR toward its ambitious goal of $400M+ in revenue within two years. Positioned as a market leader at the intersection of healthcare and AI, Aspirion is transforming the traditionally service-oriented revenue cycle management industry by leveraging advanced AI technologies to replace manual processes with efficient, data-driven solutions that optimize financial outcomes for providers.

Position Overview

The Director, Learning & People Development will report to Jason West, VP People Strategy & Experience at Aspirion. We are looking for a strategic and people-focused leader to serve as our Director of Learning and People Development. This role is responsible for building and scaling programs that support teammate growth from day one — including new hire orientation and training, leadership and manager development, and enterprise-wide learning initiatives. The Director will also lead our talent management efforts, helping to build a strong internal pipeline of high-performing talent and creating a highly engaged workforce. This is a hands-on, high-impact role that partners closely with the People Leadership Team, business leaders, and cross-functional teams.

Roles And Responsibilities

• Develop and execute a comprehensive, forward-looking learning, development and performance strategy aligned with current and future workforce needs.
• Partner with senior leadership to assess organizational capability gaps and align L&D initiatives with business priorities.
• Lead the implementation and optimization of a learning management system (LMS), digital learning ecosystem and performance management experience.
• Oversee the creation and delivery of learning programs, including leadership development, technical training, onboarding, internal mobility, and compliance.
• Design innovative, multi-modal learning solutions including virtual learning, workshops, microlearning, simulations, and blended learning.
• Build learning roadmaps for diverse teammate populations, including individual contributors, managers, and executives.
• Ensure consistency in learning initiatives while adapting to regional and cultural differences.
• Inspire, mentor, and lead the L&D team, fostering a culture of creativity, inclusion, and accountability.
• Define best practices for instructional design, content development, and learning delivery.
• Partner with internal and external subject matter experts and vendors to expand and enrich learning offerings.
• Establish robust metrics and KPIs to evaluate the effectiveness and ROI of L&D programs.
• Use data and learner feedback to optimize programs and enhance engagement and performance outcomes.
• Report learning progress, impact, and recommendations to senior leadership on a regular basis.
• Collaborate with People Team teammates to integrate learning into the broader talent strategy, including succession planning and engagement.
• Develop and implement communication strategies to promote L&D initiatives across the organization.
• Stay current on trends in corporate education, adult learning, and learning technologies.
• Evaluate and implement emerging tools and platforms to continuously evolve the organization’s learning capabilities.
• Drive a culture of self-directed learning, knowledge sharing, and internal mentorship.
  
  

Qualifications

• Education: Bachelor’s degree is required; Master’s degree in HR, Organizational Development, Education, or a related field is preferred.
• Minimal 10 years of progressive experience in Learning & Development or Talent Management, including at least 5 years in a leadership role, is required.
• Proven success designing and delivering scalable learning programs across various audiences.
• Strong understanding of adult learning principles, instructional design, and leadership development.
• Skilled at stakeholder engagement, communication, and driving cross-functional alignment
• Ability to thrive in a high-growth, fast-paced, and evolving environment
  
  

Skills & Competencies

• Strong leadership presence with the ability to partner and influence senior executives.
• Expertise in learning & development (teammates, managers, leaders) and new hire training.
• Exceptional analytical and decision-making skills with a data-driven approach.
• Experience with change management in fast-paced or evolving environments.
• Ability to build trust, drive accountability, and foster a culture of excellence.
  
  

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

The position salary range starts at $150,000. The US base pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.