Director of Analytics - MD Live - Hybrid - #259010

Location: Any Cigna US Office

MDLIVE is seeking an experienced Director of Analytics to lead the business’s analytics, insights, and business intelligence functions. They will contribute to the strategic direction of the organization and routinely help identify, raise awareness, and contribute to solutioning the most impactful opportunities for performance improvement in the business. The Director of Analytics will partner with senior leaders, partner organizations, and clients to align actionable insights and opportunities with operational workflows.

The ideal candidate will be able to learn new information quickly, have exceptional business acumen, be willing to lead by example and work alongside their team, be familiar with a variety of data domains (clinical, administrative, claims, & finance), and have experience in or working deeply with health plans and provider organizations.

Responsibilities

• Build, lead, and manage the analytics team to deliver high-quality insights and data-driven decisions.
• Collaborate with business stakeholders to understand their needs and provide actionable insights that align with operational workflows.
• Design and execute a multi-year enterprise data analytics strategy aligned with MD Live’s growth and objectives.
• Champion the modernization of our data infrastructure, enabling scalable and efficient analytics workflows.
• Build and maintain a comprehensive analytics framework with tight data governance and development lifecycle that ensures data integrity, accuracy, consistency, compliance, and stakeholder trust.
• Design and develop enterprise-grade BI dashboards using out-of-the-box Tableau features, custom visualizations, and advanced analytics.
• Partner with business units to identify analytical opportunities, prioritize projects, and translate complex data into meaningful business impact.
• Manage stakeholder expectations and influence cross-functional teams, align priorities across clinical, operational, and executive leadership, and communicate complex data concepts to non-technical audiences.
• Work with stakeholders to define and improve standardized and ad-hoc analytics/reporting capabilities.
• Create a positive, collaborative team environment built on open communication and trust.
• Set clear goals and KPIs, delegate tasks, and manage project timelines and deliverables.
• Monitor team performance, provide coaching, and drive continuous improvement.
  
  

Qualifications

• HS Diploma or GED required.
• 8+ years with demonstrated leadership and experience with the following: Advanced analytics, business process optimization, consulting, financial analysis, mergers and acquisitions, strategic planning, provider payment strategy.
• Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.
• Experience leading complex teams with knowledge of the healthcare system including medical management, claims, risk & quality, finance, provider networks, and practice operations.
• Ability to manage and grow a team of individuals to achieve departmental goals at a rapid pace.
• Strong interpersonal and communication skills, effectively communicate key messages to executive leaders and internal/external stake holders.
• Strong verbal and written communication skills; proven ability to deliver presentations to senior leadership team members.
• Demonstrated competence and expert in data and analytical skills including modeling, synthesizing information and deriving key insights to guide strategy and business outcomes.
• Experience developing analysis, exceptional problem-solving skills and presentations skills to effectively communicate complex concepts.
• Strong problem-solving skills and a proactive approach to identifying opportunities for improvement.
• Ability to translate complex data into actionable insights and recommendations.
  
  

Technical Skills

• Expert in SQL
• Proficient in Tableau and Python
• Proficient in JIRA
• Can tell stories with data
  
  

You're a Great Fit For This Role If You

• Thrive in a fast-paced environment and enjoy leading teams to solve complex data challenges.
• Are passionate about growing a business and driving operational improvements.
• Find it exciting to mentor others and watch them develop new skillsets.
• Have a bias for action and a commitment to delivering high-quality solutions with measurable impact.
• Bring a collaborative, team-first mindset to everything you do.
  
  

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 155,400 - 259,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.