Driver License Examiner - #249734

How to Apply
You MUST apply at https://tinyurl.com/s7dw2f8z by April 25.
 
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Salary: $43,366 - $51,807
 
The Challenge​​​​​​​
Be a part of the State you love!  Join the Charlotte South Driver License Office team and make a difference.
 
In this role, you will:
⦁    Be the face of DMV and help us reduce our wait times while improving customer service in a high volume environment.
⦁    Administer driving eligibility tests.
⦁    Evaluate customers applying for classified Driver Licenses, Commercial Driver Licenses, Learner's permits, and ID cards.
⦁    Confirm customer's knowledge of NC Motor Vehicle laws, identification of road signs, checking vision and observe/evaluate driving skills by riding with customers in their personal vehicle on a road test in all types of weather.
⦁    Serve as a public advisor identifying possible health concerns with drivers.
⦁    Advise customers of other available service programs.
⦁    Help us reduce wait times and deliver excellent customer service.
⦁    Ensure customer and court-ordered data is entered accurately into our reporting system.
 
What You Bring
⦁    Experience explaining policy, procedures, and/or laws to customers or the public.
⦁    Excellent customer service skills with diverse customers.
⦁    Friendly, enthusiastic, and enjoy serving customers.
⦁    Computer skills using Microsoft Office.
⦁    Skills to enter data into our online databases and be a quick learner of our systems.
⦁    Good decision making skills to evaluate information, research, report and make determinations for action.
⦁    A collaborative team player skilled at working out solutions.
⦁    Good typing skills and experience writing communications.
⦁    A Driver's License with no more than 5 active points and no suspensions/revocations within last 10 years in any state.
⦁    Experience with cash collection and disbursement is helpful.
⦁    Flexibility to travel during the day and overnight on short notice.
⦁    Ability to attend, complete, and pass a certification training requiring overnight stay Monday-Friday for 4 - 7 weeks. (We pay travel expenses!)
 
Notes
⦁    We will conduct a background check with an associated fee.
⦁    A typing test may be administered at your interview.
 
Education & Experience
⦁    High School/GED diploma, and
⦁    2+ years of clerical, administrative, or paraprofessional experience solving customer issues involving interviewing and explaining detailed information; or
⦁    An equivalent combination of training and experience.
 
Questions?
Call me: Sharon Ashe at 919-615-7231.
 
Connect me to NCDOT Careers: https://www.linkedin.com/in/ncdot-careers
 
Show me more NCDMV jobs: https://bit.ly/mydmvjobs
 
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