e-Commerce Coordinator - #247544

Spinrite


Date: 2 weeks ago
City: Albany, GA
Contract type: Full time
Duties And Responsibilities

  • Perform supervisorial functions in accordance with company policy
  • Communicate with management daily on issues concerning the department
  • Assist supervisor with maintaining a team atmosphere
  • Maintain RO’s - Stock reserves, as necessary
  • Investigate and solve customers’ problem that are passed on by CS Reps.
  • Oversee monitoring of ASN errors
  • Complete execution and/or monitor replenishment from Albany, Washington, and Listowel DC’s
  • Monitor and manage all customer returns
  • Assist with managing and processing the returns
  • Process and handle customer payments
  • Set up new account applications/maintain customer’s portfolio
  • Assist supervisor with maintaining production and quality records daily
  • Must be willing to perform any other duties requested by supervision.
  • Must be able to work in a team environment, set a good example, and have a positive attitude.
  • Must be knowledgeable of all machinery and processes in work area
  • Must understand company policies and departmental procedures
  • Must possess a “can do” attitude
  • Other duties as assigned by department Supervisor

Qualifications

  • Ability to read and write legibly
  • Excellent verbal skills
  • Knowledge of Warehouse Management System (AS/400, PRMS, or similar operating system)
  • Strong leadership skills
  • Analytical Thinking
  • Ability to lift 30 pounds
  • Decision making skills
  • Must be able to work independently or in a group
  • Previous customer service experience
  • Excellent computer skills

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