Entry Level Customer Service Assistant - #262872
Marketing Consultancy Lab
Date: 10 hours ago
City: New Orleans, LA
Contract type: Full time
Job Title: Entry Level Customer Service Assistant
Location: New Orleans, LA
Job Type: Full-time
Job Summary
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is a fantastic opportunity for individuals looking to start their career in customer service and gain valuable experience in a fast-paced environment. As a key member of our customer support team, you will be responsible for providing exceptional assistance to our customers, ensuring their inquiries and issues are addressed promptly and effectively.
Key Responsibilities
Location: New Orleans, LA
Job Type: Full-time
Job Summary
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is a fantastic opportunity for individuals looking to start their career in customer service and gain valuable experience in a fast-paced environment. As a key member of our customer support team, you will be responsible for providing exceptional assistance to our customers, ensuring their inquiries and issues are addressed promptly and effectively.
Key Responsibilities
- Assist customers with inquiries and provide information about products and services.
- Resolve customer issues and complaints in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Process orders, forms, and applications as needed.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Collaborate with team members to improve service delivery and share best practices.
- High school diploma or equivalent; college coursework in communications or business is a plus.
- Strong verbal and written communication skills.
- Ability to work effectively in a team environment.
- Proficiency in using customer service software and MS Office applications.
- Strong problem-solving skills and aptitude for learning new systems quickly.
- Positive attitude and a passion for customer service.
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