Entry Level Customer Service Representative(ASAP) - #260189

Department: Communiboost

Location: Akron, OH

Compensation: $17.50 - $27.00 / hour

Description

Communiboost Are you looking to kickstart your career in a dynamic and rewarding environment? We are seeking an enthusiastic and motivated Entry Level Customer Service Representative to join our growing team. In this role, you will serve as the first point of contact for our valued customers, providing them with exceptional support and assistance

Salary Range: $17.50 - $27.00 hourly
Location: Akron, OH

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Assist customers with product information, orders, and troubleshooting.
• Resolve customer complaints and issues in a professional manner.
• Document customer interactions in the company database accurately.
• Provide timely updates to customers regarding their queries or issues.
• Collaborate with team members to enhance customer satisfaction.
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Strong problem-solving skills and attention to detail.
• Ability to handle multiple tasks and work in a fast-paced environment.
  
  

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Collaborative and innovative work environment

If you are ready to take on a dynamic role and make an immediate impact, please apply today! Submit your resume and a cover letter explaining why you are the ideal candidate for this ASAP position.