FSQA Tech I - #246751

Westrock Coffee Company


Date: 3 weeks ago
City: Conway, AR
Contract type: Full time
The FSQA Technician I performs quality control checks on materials and products during the production cycle to ensure items meet quality standard and safety regulations. The FSQA Technician I reports to the FSQA Supervisor

Job Functions:

  • Perform inspections real-time on coffee, single-serve cups, bags, and other types of packaging to ensure every product is produced within required parameters.
  • Perform inspections throughout the process to ensure quality standards and evaluate work performed by production and QA techs.
  • Assure all products meet specification requirements and follow HARPC and Global Food Safety guidelines to ensure the finished product meets food safety and quality requirements.
  • Perform quality checks (color, % moisture, density, grind analysis, weights, packaging date codes, packaging integrity, brewing performance, etc.) of product startups and ongoing basis during production.
  • Record and document inspection results and compare to expected results to identify record quality failures to be corrected.
  • Input accurate results from testing into a quality database and complete all required documentation of laboratory samples and testing results.
  • Identify and segregate nonconforming goods for proper disposition and notify QA QA Specialist, leads or assistant manager
  • Check that raw materials or components involved in the production process are of suitable quality.
  • Visually inspect returned goods delivered by warehouse and, if required, perform analysis on goods and record results.
  • Conduct relevant testing of products on hold and rework/reclaim coffee.
  • Assist with the investigation of customer complaints and quality reports by collecting, analyzing, and summarizing data
  • Perform general daily housekeeping in work area to maintain a quality/safe working environment.
  • Collect, organize, and set up product samples for sensory evaluation.
  • Calibrate and maintain lab equipment such as moisture analyzers, scales, brewers, color meter, etc.
  • Follow all policies, procedures, standards, safety, and GMP requirements.
  • Contribute to team efforts by accomplishing related tasks as needed and performing other duties as requested by management.

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