Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T1472) - #135432

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Target



Job Opportunity at Target

Position: Guest Advocate (Cashier) or Front of Store Attendant (Cart Attendant)

Location: 2499 Whipple Rd, Hayward, California, United States, 94544-7807

Starting Hourly Rate: $17.75 USD

ALL ABOUT TARGET

At Target, we believe in creating an inclusive and welcoming experience for all guests. When you join our collaborative team, you help us bring joy to every family and make them say "I love Target!" We value passion and pride in everything we do.

ALL ABOUT SERVICE & ENGAGEMENT

As a Guest Advocate, you will be an advocate for excellent guest service. You will welcome, thank, and exceed guest service expectations through positive interactions. You will also promote and sell various benefits, offerings, and services, both in-store and digitally. Your goal will be to make shopping effortless and seamless for our guests.

What You Can Expect as a Guest Advocate:

• Ability to communicate and interact with guests to build an inclusive guest experience
• Ability to solve problems and make decisions to positively impact guest experience
• Ability to adapt to different guest interactions and situations
• Experience promoting and selling various benefits, offerings, and services

Responsibilities:

• Create a welcoming experience by authentically greeting every guest
• Engage in friendly conversation with guests throughout each transaction
• Assist guests at self-checkout and provide necessary support
• Efficiently scan and bag items in compliance with safety standards
• Minimize guest wait time while maintaining accuracy
• Inform guests about brand launches, store activities, and events
• Promote the benefits of the REDcard and assist guests with the application process
• Show guests how to use Wallet and other features in the Target App
• Provide information and assistance with fulfillment services
• Handle returns with empathy and in line with Target policies
• De-escalate negative situations and recover the guest shopping experience
• Deliver excellent service to Order Pick Up, Drive Up, Registry, and Photo guests
• Maintain a clean and organized work area
• Stock supplies and be available to assist guests
• Express gratitude after each guest interaction and ensure guest satisfaction
• Adhere to ethical conduct, safety, and compliance guidelines
• Other duties as assigned based on business needs

WHAT WE ARE LOOKING FOR

You might be a great match if:

• Working in a fun and energetic environment excites you
• Providing service that makes guests say "I LOVE TARGET!" excites you
• You enjoy interacting with people and making things easy for others
• You prefer a dynamic job rather than being at a computer all day

Skills we expect:

• Effective communication and attentive to guests' needs
• Welcoming and helpful attitude towards guests and team members
• Attention to detail while multi-tasking
• Willingness to educate guests and sell products and services
• Adaptability to evolving technology needs
• Ability to work independently and as part of a team

Additional Details:

• Accurate handling of cash transactions
• Ability to lift or move merchandise up to 15-40 pounds
• Flexible work schedule, including nights, weekends, and holidays

Americans with Disabilities Act (ADA)

Target is committed to providing reasonable accommodations for applicants throughout the application process. If you require assistance due to a disability, please contact your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680.

Thank you for considering Target as your employer of choice.