GUEST SERVICES-SHUTTLE - #307226

Expotel Hospitality


Date: 4 hours ago
City: Metairie, LA
Salary: $15 per hour
Contract type: Full time

The Sheraton Galleria, located at 4 Galleria Blvd, is now hiring for a full-time shuttle driver.






JOB SUMMARY


The Van Driver is responsible for providing attentive, courteous, and efficient transportation assistance to all guests during check-in, throughout their stay, and at checkout.






DUTIES AND FUNCTIONS


          


Essential:



  • Transports guests to and from hotel.

  • Assists with luggage to and from guestrooms.

  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

  • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

  • Maintain a warm and friendly demeanor at all times.

  • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

  • Establish and maintain good communications and team work with fellow employees and other departments within the hotel.

  • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.  Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.

  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.

  • Be familiar with all in-house groups.

  • Have knowledge of emergency procedures and assist as needed.

  • Use proper two-way radio etiquette at all times when communication with other employees.

  • Explains features of guestrooms to guests.

  • Calls taxi’s for guests.

  • Ensures routine maintenance is performed on Company owned vehicles.






JOB requirements:



  • Valid drivers license

  • Clean driving history

  • Must be over 25


Essenti

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