Hotel Booking Agent (Remote) - #260571
Po-Enterprises
Date: 12 hours ago
City: New Orleans, LA
Contract type: Part time
Remote
About the Role:
We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.
Responsibilities:
If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!
We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.
Responsibilities:
- Assist customers with booking hotel rooms and related services through phone, email, or online channels.
- Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
- Address customer concerns or inquiries with professionalism and courtesy.
- Ensure all bookings are processed accurately and in a timely manner.
- Collaborate with hotel partners to resolve issues and improve booking efficiency.
- Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
- Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.
- Previous experience in a customer service or reservations role is preferred.
- Strong communication skills (both verbal and written).
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Basic knowledge of hotel booking platforms and reservation systems is a plus.
- High attention to detail and commitment to providing an excellent customer experience.
- Self-motivated and able to work independently with minimal supervision.
- Availability to work flexible hours, including weekends and holidays as needed.
- performance-based bonuses.
- Health and wellness benefits (specific benefits may vary by location).
- development opportunities to advance your career.
- Work-from-home flexibility with a collaborative team environment.
If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Junior Account Representative
Swift7 Consultants,
New Orleans, LA
$55,000
-
$60,000
per year
1 day ago
Job Description **Job Description** We are seeking a motivated and detail-oriented Junior Account Representative to join our growing team in Raleigh. This entry-level position plays a key role in supporting client accounts, ensuring consistent communication, and assisting in the execution of brand strategies. You will work closely with account managers and creative teams to meet client expectations and project goals....
Receptionist *ASAP*
Hustle Notice Biz,
New Orleans, LA
$16.5
-
$25
per hour
5 days ago
Receptionist Job Description Location: New Orleans, LA Overview Singnala is seeking a professional and organized Receptionist to be the welcoming face of our New Orleans, LA office. The ideal candidate will manage front desk operations, provide administrative support, and ensure an exceptional first impression for clients and visitors. Department Singnala Employment Type Full Time Location New Orleans, LA. Workplace type...
MANAGER - OPERATIONS
Hard Rock Cafe,
New Orleans, LA
3 weeks ago
Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton...
