HR Analyst - Training & Development - #259575

About The Organization

Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks and Washoe County. TMWA has a highly skilled workforce who ensure the around-the-clock treatment, delivery and availability of high-quality drinking water for more than 475,000 residents of the Truckee Meadows.

We are looking to hire an HR Analyst - Training & Development, to join our HUMAN RESOURCES Department.

About The Position

The Human Resources Analyst is fully experienced and competent to perform a variety of professional activities in support of a centralized human resources system including recruitment and selection, job analysis, classification and compensation plan administration, systems/records development, employee/organizational development, training, and development, leave administration and employee and labor relations.

The staff level Human Resources Analyst is the fully qualified journey-level classification in the Human Resources Analyst series. Positions at this level perform the full range of duties as assigned, working independently, and exercising judgment and initiative. Incumbents at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Incumbents at this level are not expected to perform with the same independence of direction and judgment on matters allocated to senior level. The staff level is distinguished from the Senior Human Resources Analyst in that the latter performs the most complex work assigned to the series and/or provides technical and function direction over others.

The senior level Human Resources Analyst differs from Staff Analyst in that incumbents at the Senior level are responsible for performing the most complex work assigned to the series. Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment. Positions in the classification rely on experience and judgment to perform assigned duties. Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to complete assignments. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

Progression from one position title, level or designation is not automatic nor guaranteed and is based on business need.

Essential Functions

We believe that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor TMWA to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

General Duties

• Performs a variety of professional level personnel duties related to one or more functional areas within a centralized human resources system. Duties may vary depending on area or areas to which assigned.
• Assists in the development and implementation of computerized human resources information systems.
• Analyzes personnel procedures and practices and recommends improvements through consolidation, teamwork, or automation.
• May provide technical advice to or instruct others in work procedures.
• Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Prepares reports, correspondence, and a variety of written materials; prepares and maintains accurate records and documentation of activities.
• Required to drive a TMWA vehicle to and from other TMWA offices and facilities to attend meetings, participate in interviews, training sessions, grievance meetings, or handle other personnel business.
  
  

Learning And Development Focus

• Conducts task and needs assessments to formulate learning objectives and create curriculum.
• Develops comprehensive curriculum for instructor led (in-person and virtual) and eLearning formats, integrating sound instructional design principles to produce effective documentation including workbooks, job aids and reference materials.
• Consults with key stakeholders to determine leadership and organizational training needs and recommends solutions to enhance leadership effectiveness and drive success.
• Designs and implements various employee training and development programs; arranges for trainers or conducts training as necessary.
• Delivers training through diverse channels and methods including remote learning and onsite in-person classes.
• Informs supervisors and employees of available training opportunities; evaluates effectiveness of training programs.
• Oversees and administers TMWA’s apprenticeship programs.
• Assists in planning and executing change management initiatives to support organizational transformation and employee adoption of new processes or systems.
• Supports the design and implementation of action plans aligned with development and succession goals, and tracks key HR metrics such as training completion rates, internal mobility, and leadership pipeline readiness.
• Helps define and update competency frameworks that guide training content, performance evaluations, and career pathing.
• Manages or supports learning management systems (LMS), talent management platforms, and succession planning tools.
• Ensures training programs meet regulatory requirements and supports the development of policies related to employee development and internal mobility.
• Provides expert advice and guidance to HR Technicians in gathering and evaluating benefits data, developing reports, and communicating accurate information to employees and stakeholders regarding benefit programs. Advises on the development and implementation of employee wellness initiatives and benefits fairs.
  
  

Employee/Labor Relations Focus

• Prepares reports, case summaries, and documentation related to employee relations cases, union negotiations, compliance audits, administrative hearings, arbitration, and labor negotiations.
• Conducts grievance and disciplinary investigations; makes recommendations and provides professional support throughout the process.
• Collaborates with leaders and employees to provide guidance on performance management, corrective action, and workplace conduct issues.
• Interprets and applies collective bargaining agreements and helps ensure appropriate administration of the labor agreement.
• Provides expertise and advice to leadership regarding the handling of employee and labor relations matters.
• Conducts research and gathers information in support of labor negotiations; may serve on TMWA’s negotiating team and or represent the company in grievance proceedings.
• Confers with and interprets HR policies, procedures and regulations for TMWA staff.
• Administers employee accommodation requests and provides expert guidance on the administration of leave programs such as FMLA, USERRA, ADA, ensures compliance with broader employment regulations including ADA and EEO and advises HR Technicians, employees and managers on related best practices.
• Assists with class and compensation studies and audits; prepares reports, recommendations, and job descriptions; performs job evaluations as required.
• Collects and analyzes compensation data to support pay structure decisions and responds to internal and external classification and compensation inquiries.
• Provides expert guidance to HR Technicians in conducting job analyses to support recruitment efforts, ensuring recruitment materials such as job announcements and advertisements are effective and legally compliant. Advises on the design and administration of job-related selection procedures, including application reviews, interviews, and other selection processes.
  
  

Minimum Requirements

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the minimum requirements is:

Education & Training: Graduation from high school, or G.E.D. and equivalent to two (2) years of college level course work in business or personnel administration, a social science or field related to the work.

Experience: Five (5) years of progressively responsible experience supporting human resources programs, preferably in a government or utility environment. Additional experience may be substituted for the education on a year-for-year basis.

Must have working-level knowledge of the English language including reading, writing, and speaking English.

Certifications, Licensure & Special Requirements

Professional designation in human resources management or related specialty is desired.

A valid Nevada (or California - depending on state of residency) Driver License at time of hire and continuing thereafter and ability to maintain insurability under TMWA’s vehicle insurance policy.

Employment is contingent upon successful completion of a background investigation during hire and periodically thereafter during employment.

This position is considered a safety sensitive position and employment is contingent upon the results of drug and/or alcohol testing which includes screening for marijuana. The presence of marijuana or other screened for substances on any employment related substance test may result in a refusal to hire or termination of employment.

Knowledge Of

KNOWLEDGE, SKILLS, AND ABILITIES

Principles, practices, and techniques of public, human resources administration, including recruitment, testing and selection, classification and job analysis, compensation and benefits analysis, and administration, training, and instruction; basic labor relations principles and practices, including contract administration; Federal, state, and local laws, codes, and regulations in assigned areas of responsibility; research methods and data analysis techniques; benefits administration, pay administration, position classification, and salary surveys; Personnel selection, validation, performance appraisal, and affirmative action; compensation principles and systems; mandated safety rules, regulations, and protocols; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and TMWA staff; the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar; modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Skill/Ability To

Provide professional generalist support for TMWA’s human resources programs; conduct research and prepare findings; analyze problems, evaluate alternatives, and make sound, appropriate recommendations; analyze jobs and salaries and prepare sound classification and compensation recommendations; perform diverse recruitment and selection tasks and ensure compliance with mandated regulations; maintain confidentiality of sensitive personal information of employees, former employers, and other matters affecting TMWA employee and labor relations; understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed; independently organize work, set priorities, meet critical deadlines, and follow-up on assignments; use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks; communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

TMWA is an equal opportunity employer. It is TMWA’s policy to provide equal employment opportunity to all employees and applicants for employment without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, gender, religion, age, national origin, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, military and/or veteran status or any other characteristic protected by law. TMWA’s commitment to equal opportunity includes all terms, conditions, and privileges of employment, including but not limited to recruiting, hiring, job placement, training, compensation, benefits, discipline, advancement, and termination.

All decisions affecting any terms and conditions of employment, including recruitment, hiring, assignment, training, compensation, promotion, salary, disciplinary action, and an employee’s caregiving responsibilities, will be made without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, gender, religion, age, national origin, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, military and/or veteran status or any other characteristic protected by law.

TMWA complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected] or 775-834-8207.

TMWA is committed to providing a safe work environment and to fostering the health and well-being of our employees. That commitment is jeopardized when any of our employees illegally use drugs at home or at work, comes to work under the influence, possesses, distributes, or sells drugs in the workplace, or abuses alcohol on the job. As part of our commitment to safeguard the well-being of our employees and to provide a safe environment for everyone, TMWA has established a drug-free workplace policy.