HR Transformation- Talent Management Functional Solutions Lead - #135394

McDonald's Corporation

Date: 1 week ago
City: Chicago, IL
Contract type: Full time

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

The Talent Management Functional Solutions Lead is responsible for deployment of solutions related to McDonald’s Talent Management practices (e.g., succession, mentoring, goal setting, performance). The role is responsible for gathering requirements and global implementation for McDonald’s new talent system for over 14K salaried associates across 23 countries.

In this role, you will collaborate with project team members in the areas of process and service delivery, market subject matter experts as well as global tech experts and implementation partners to obtain, analyze, communicate, and validate requirements, delivering effective and innovative business solutions in the talent area. The role will be required to support both global and market HR, Tech, and business stakeholders at all levels of the organization.

This is a functional role requiring experience with requirements gathering, solution design, working with project managers and consultants, testing (design, execution, and troubleshooting), and other related work; aside from understanding end-to-end processes support. In this role, the focus is translating the current global talent management processes and programs and implement them in a streamline scalable into our HCM suite, leveraging the other modules and enhancing the integrated employee experience.

*This role is open to remote US candidates*

Key Responsibilities:

  • Support the delivery of the Talent solutions strategy as part of McDonalds HR transformation journey - Global Business Service Modernization.
  • Serve as the Talent system expert, coordinating solution and tools, transactional and reporting capabilities, interfaces, testing, and any related communications or training support related to that functional capability.
  • Partner with key HR, IT, and business stakeholders to understand and document requirements for the solution and leverage those requirements to deploy the corresponding technology.
  • Partner with HR stakeholders, IT leads and 3rd party vendors to improve system integration between solutions.
  • Work closely with HR stakeholders to design / enhance Talent processes to better leverage HR technology solutions.
  • Work closely with other SuccessFactors Functional Solution Leads to ensure an optimal end-to-end SuccessFactors solution.
  • Work closely with the Workforce Analytics team on reporting/analytics needs to develop and enhance capabilities as needed.
  • Perform regular audits to ensure data integrity with HR technology solutions.
  • Manage requests for system configuration, upgrades, and all requests for application changes, customizations, and/or minor enhancements.
  • Maintain end-user system documentation.
  • Support resolution of data errors and problems and ensure data integrity.
  • Support regular review of the HR solutions framework’s ability to meet HR and business needs and facilitate effective and efficient processes and HR technology solutions.

  • 5+ years with demonstrated experience deploying Talent technology solutions in large, global organizations.
  • 2+ years building and/or supporting HR Operations with performance management responsibilities, including support to annual performance cycles.
  • Ability to understand HR and business requirements for Talent and translate those into prioritized, executable solutions.
  • Ability to effectively communicate and work with management both within and outside of HR.
  • Ability to develop / maintain strong business relationships.
  • Strong communication, presentation, and influencing skills.
  • Strong knowledge of SAP SuccessFactors HCM (preferred system) to identify Talent areas for optimization (performance, goals, succession, 360, continuous feedback, surveys, among others
  • Excellent listening, verbal, and written communication skills
  • Proven project management experience, ability to balance multiple initiatives and project timelines and prioritize responsibilities.
  • Ability to learn technology quickly through instruction and self-training.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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