Inside Sales Representative - #303742

Raleigh, United States of America | Full time | Home-based | R1548827

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

We are currently looking for an Inside Sales Representative to join our team. The Inside Sales Representative is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually beneficial business relationships with targeted accounts and physicians key to the sales success of the promoted products. The sales representative is also responsible for coordinating sales strategies with appropriate teammates to maximize sales in assigned territory.

Essential Functions:

• Initiates and answers inbound and/or outbound sales calls or electronic inquiries directly from/to prospective and/or existing customers.

• May also be involved in order fulfillment, post-sales or administrative related activities.

• Responsible and accountable for the achievement of sales versus assigned quota.

• Has general awareness of business, products/services and the market.

• Has very limited authority/opportunity to set and negotiate product/service terms.

• Relies on manager to provide planning and manage resources.

• Resolves routine issues.

• Works on problems of limited scope.

• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

• Builds stable working relationships internally.

• Builds strong relationships with all external customers.

Requirements:

• Bachelor’s degree (BA/BS) from an accredited college/university required.

• 1-3 years of inside sales experience preferred.

• 1-2 years of Pharmaceutical experience preferred.

• Demonstrated success selling in a remote only environment.

• Proven ability to identify, engage and influence key discussions with physicians.

• Ability to interact with all levels of an office including clinical discussions with prescribers.

• Ability to successfully complete all product training tests and certifications.

• Proven track record of success in a competitive environment with documented performance a strong plus

• Demonstrated impactful presentation skills.

• Experience developing and maintaining customer relationships.

• Experience with Salesforce, Veeva preferred.

• Ability to understand and convey accurate complex product-related information to Healthcare Professionals, in an educated, reassuring, and professional manner.

• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience.

• High work ethic, reliable and punctual in reporting for scheduled work

• Ability to be flexible as needed to meet the fluctuating business needs.

• Maintain and update current and prospective target Prescriber profiles.

• Plan and organize Territory to meet sales and call targets.

• Make complete, accurate and timely submission of all time keeping, Details, call activity, within the approved CRM.

• Compliance with Promotional Program, and proper use of Promotional Materials and Promotional Expense Budgets

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $32.00-$34.62 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.