IT & Business Systems Technician - #249903

Harlan Global Manufacturing, LLC


Date: 5 days ago
City: Kansas City, KS
Contract type: Full time
Description

The IT & Business Systems Technician will handle the company’s information technology (IT) operations and business software solutions, ensuring the department provides efficient and effective technical support service.

Duties/Responsibilities

  • Leads development and implementation processes for the organization’s IT systems and department.
  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
  • Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure and business solutions
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
  • Oversees security of systems, networks, enterprise information, servers, and cloud storage.
  • Facilitates IT security audits or investigations.
  • Develops and maintains relationships with external IT vendors and service providers.
  • Learns the Syteline system and act as the Company subject matter expert (SME), providing training and understanding to company employees about pertinent roles, responsibilities, and uses.
  • Coordinates and oversees migration process for Syteline ERP system from Version 8 to Version 10.
  • Coordinates multisite IT systems via the company’s enterprise resource planning (ERP) system - Syteline.
  • Mines SQL data, making regular imports/exports on a scheduled and unscheduled basis, as required for systems integrity.
  • Coordinates with departmental leaders within the company to develop and create reports for their respective departments based on desired metrics and KPIs as a means to measure and monitor their improvement and growth.
  • Performs other related duties as assigned.

Requirements

Required Skills/Abilities:

  • Excellent verbal and written communication skills are a necessity.
  • Proficient in latest technology for IT systems and management.
  • Proficient in Microsoft Office Suite and other related business software.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical and management skills.
  • Excellent interpersonal skills.
  • Through understanding of IT and practical applications to support the company’s goals.

Education And Experience

  • Strong background and working history in Information Technology, Business Systems, and related areas required.

Physical Requirements

  • Prolonged periods sitting at a desk, standing, and kneeling while working on a computer, peripherals, and related solutions.
  • Must be able to lift up to 15 pounds at times.

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