IT Coordinator - #254729

• Sioux Falls, SD (On-site)
• Full-Time | Non-Exempt
  
  

Join a collaborative and mission-driven team where technology meets continuous improvement. We’re seeking a customer-focused, technically savvy IT Coordinator to support our growing business operations. If you’re passionate about solving problems, streamlining systems, and ensuring a seamless digital environment, this could be the perfect opportunity.

About The Role

As our IT Coordinator, you’ll be the go-to resource for internal tech support, systems maintenance, and ecommerce platform assistance. You’ll play a key role in optimizing processes, supporting data-driven decision-making, and ensuring the tools we rely on operate smoothly and securely.

This role is ideal for early-career IT professionals with a strong service mindset, who enjoy learning and want to grow their technical and business acumen in a fast-paced environment.

Cufflinks Inc. is a stylish and growing brand based in Sioux Falls, known for our cufflinks, tie bars, and accessories that help people look sharp and feel confident. We take pride in our products—and our people.

Key Responsibilities

• Be the first point of contact for employee tech support—troubleshooting hardware, software, access, and ecommerce tool issues.
• Maintain internal systems (email, file sharing, inventory, ecommerce platforms), working closely with vendors as needed.
• Generate and distribute recurring reports to support business operations.
• Spot recurring issues, propose improvements or automations, and support implementation.
• Support tech projects by documenting processes, testing new systems, and coordinating tasks.
• Monitor data integrity and perform routine system audits and user updates.
• Collaborate across departments to deliver tech training or user-friendly documentation.
• Participate in warehouse operations for up to 14 days/year to support system performance on-site.
  
  

What You Bring

• Associate’s degree in IT, Computer Science, or a related field—or equivalent experience.
• 1–2 years of experience in IT support, help desk, or a similar tech-focused role.
• Strong problem-solving skills, organizational ability, and customer service mindset.
• Excellent communication skills—comfortable translating tech for non-technical audiences.
• Familiarity with ecommerce platforms like Shopify or Magento is a plus.
• Certifications (e.g., CompTIA A+, Google IT Support) are welcomed but not required.
  
  

What We Offer

• A collaborative, growth-oriented culture that values innovation and initiative.
• Opportunities to gain exposure across systems, business processes, and ecommerce tools.
• A role where you can impact operational efficiency and team success.
• Competitive hourly compensation, training, and potential for professional development.
  
  

Ready to make tech smoother, smarter, and more impactful? Apply now to be part of a company that values your curiosity, your technical know-how, and your commitment to helping others work better.

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