IT SUPERVISOR - #253684

Description

: This job is responsible for supervising, planning, coordinating, and leading computer-related systems and processes to support operations efficiently and cost effectively. The role will supervise technical professionals while

maintaining responsibility for departmental operations. The IT Supervisors essential functions will include:

• Monitor performance of SIAs information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
• Analyze business requirements by partnering with key stakeholders across SIA to develop solutions for IT needs.
• Act as Subject Matter Expert within SIA for development and maintenance of ERP software (IQMS)
• Develop and implement contingency planning/disaster recovery plan.
• Support processes and procedures within JSOX (Japanese version) compliance and ISO certification requirements.
• Responsible for overseeing the maintenance of land line and handheld phone/data systems.
• Monitor daily operations, including server, hardware, software, networking, and enterprise system.
• Display an understanding of corporate and management process, and be able to clearly explain company policies, systems, and procedures.
• Ability to clearly define resource (Human and mechanical) objectives and monitor/measure performance. Successfully lead a team to achieve timely and effective results.
• Ability to interact internally and externally to an effective level. Includes written (Letter, fax, e-mail) and verbal (Phone, face-to-face, large meeting).
• Capable of logically sequencing tasks within a designated time frame to produce a desired result.
• Think creatively and strive to continuously improve.
• Implement task and procedures efficiently to minimize wastage of effort, time, and money.
• Oversee the operation of assessing IT vulnerabilities and threats in the workplace and identify possible risks to the business.
• Ability to use the planning system to ensure timely introduction of an advanced product.
• Understand and implement the principal laws, third party regulations and policies which are particularly relevant to the use of information and IT.
  
  

Supervision: 4 direct reports

Requirements: Position requires a Masters degree in Management Sciences, Computer Science or Related Field plus 3 years (36 months) of experience working with an ERP Software. Experience can be gained prior to, concurrent with or after receipt of qualifying degree.