IT Support Associate - #305178
Haystack
Date: 1 day ago
City: San Diego, CA
Salary:
$23
-
$37
per hour
Contract type: Full time
We're hiring on behalf of a Haystack partner!
The Role
The Role
- Support the operations team in resolving technical problems within an Amazon Operations facility
- Allocate, maintain, and troubleshoot IT equipment
- Handle support requests and procedures across the network
- Assist in training new hires
- Continuously learn new technologies
- Support customers from multiple buildings, as well as remote customers
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience
- Ability to lift up to 49lbs, stand/walk for up to 12 hours, and frequently push, pull, squat, bend, and reach
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), or AWS certifications (preferred)
- Competitive compensation package
- Comprehensive healthcare benefits starting on Day 1
- Matching 401(k) program
- Up to 20 weeks of paid parental leave
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