IT Support Associate - #308593
Haystack
Date: 1 day ago
City: Kansas City, MO
Salary:
$23
-
$37
per hour
Contract type: Full time
We're hiring on behalf of a Haystack partner!
The Role
The Role
- Allocate, maintain, and troubleshoot IT equipment in Amazon Operations facilities.
- Handle support requests and procedures across the network.
- Assist in training new hires.
- Continuously learn new technologies.
- Support customers from multiple buildings, as well as remote customers.
- Travel within your local or regional area to support customers.
- Experience working with computer systems and troubleshooting.
- Experience in a dynamic environment with a high degree of customer service.
- Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
- 1+ years of Windows, Mac or Linux Operating systems support experience.
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware, or other industry relevant certifications are a plus.
- Competitive compensation packages.
- Comprehensive healthcare benefits starting on Day 1.
- Matching 401(k) program.
- Up to 20 weeks of paid parental leave.
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