Manager in Training - #260011

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
  
  
  

Manager in Training

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Buff City Soap Products are fresh. Made in each soap makery daily. With ingredients you can pronounce. We are currently accepting applications for a Manager in Training.

The Manager in Training (MIT) at Buff City Soap plays a key developmental role in preparing for store leadership by working alongside the General Manager and executive team to master all facets of makery operations. This program is designed for individuals with leadership potential and a passion for delivering exceptional guest experiences, with the goal of progressing into a General Manager role.

The Manager will support and learn how to lead the makery team in delivering consistent, high-quality client experiences in line with Buff City Soap’s brand standards. They will gain hands-on experience in managing store operations, driving sales, developing team members, and maintaining the operational excellence of the makery. This individual must demonstrate leadership, initiative, and a desire to grow within the company.

The MIT is responsible for modeling and acting in accordance with Buff City Soap principles in order to deliver an exceptional client experience. This individual needs to have computer experience as well as a positive attitude to work along side the General Manager and the employees in the store. The MIT needs to understand sales, and will learn how to educate the staff in best practices of selling to the customer.

Benefits:

• Employment growth opportunities
• Flexible scheduling
• Competitive bonus plan
• Medical, dental & vision plans offered
• Ability to earn paid time off
• Employee discount on products & services
• Anniversary gifts for years of service
• Fun contests and incentives for performance
  
  
  

Tasks & Responsibilities:

• Developing and coaching employees to provide amazing guest experiences.
• Demonstrate a guest-first attitude; hold team members accountable for service quality.
• Swiftly follow up on guest concerns and resolve issues with professionalism.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Drives company metrics by developing action plans. Directly motivates and instructs the makery team by implementing company programs.
• Manages with integrity and honesty and promotes the culture, values, and mission of Buff City Soap.
• Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
• Manage and track stock of raw materials, finished products, and supplies.
• Maintains outstanding store conditions and visual merchandising compliance with the Buff City Soap brand standards.
• Directly responsible for the production, cleanliness, maintenance, sanitation, safety, and organization of the makery.
• Uses all operational tools to plan for and achieve operational excellence in the makery. Tools include labor guidelines, reports, cash management and inventory management.
• Utilizes financial reports to identify and address trends and issues in makery performance.
• Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
• Managers are required to work a 5-day workweek of 40 hours per week. (minimum)
• Managers are required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.
• Has reliable ability and transportation to go to the bank as needed.
  
  
  

Experience:

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Strong knowledge of client service techniques and operational practices.
• Strong problem solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills
• Ability to prioritize and delegate.
  
  
  

Physical Requirements:

• Ability to stand and walk for long periods of time.
• Must not be sensitive to various scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift or assist in lifting items and heavy boxes up to 50lbs.
• Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel or crouch.
• Ability to perform makery cleaning functions including dusting, sweeping, mopping, scrubbing, etc.