Marketing and Communications Manager - #262363

I. Job Summary

This position is responsible for the overall marketing of The International Center, including but not limited to maintaining the organizational website and social media presence, as well as creating materials to promote The Center’s programs, services, and fundraising activities which may include some evenings and weekends, with advance notice. The role serves as the administrator for The Festival Fund, a program that provides grants to local cultural groups who hold festivals to acquaint the public at large with the many cultures that make Indianapolis a special place to live, work, and play.

Ii. Essential Functions

• Manages the marketing materials to promote The International Center and communicate its programs and services in Indianapolis and the State, including a monthly newsletter, strategic emails, social media, and promotional materials in digital and print media etc.
• Assists with or manages event planning for events and activities such as development-focused meetings/events, The International Citizen of the Year, Annual Meeting, etc.
• Maintains the organization’s website as needed with information such as donor recognition, calendar events and press releases; creates original web content; incorporates SEO tactics.
• Manages Festival Fund grant: receives and reviews applications from organizations seeking funding; sends recommendations to grant committee; communicates with organizations the funding decisions and criteria for accepting funding; and maintains detailed records for grant reporting.
• Completes additional projects as assigned.
  
  

Iii. Education And/Or Experience

Bachelor's degree related to the role from a four-year college or university and two to three years related experience and/or training; or equivalent combination of education and experience.

Iv. Reading/Writing Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Writing and editing skills must be outstanding and versatile, including the ability to author reports, business correspondence, social media and website content, newsletters, collateral materials, and media materials. Ability to effectively present information and respond to questions from groups of managers, the media, clients, customers, and the public in a timely manner.

V. Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure.

Vi. Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

VII. OTHER SKILLS AND ABILITIES: (Languages spoken/written, etc.)

Additional language proficiency is a plus.

Previous experience in marketing nonprofits is desirable, including photography

Previous event management and community engagement experiences are helpful

Understanding the multicultural landscape and sensitivity is needed

Viii. Other Preferred Qualifications

• Computer skills for MS Office with extensive knowledge of Outlook calendar
• Experience with design software (Microsoft Publisher, Adobe Suite, In-Design, Canva, etc.)
• Relevant CRM database experience, including report creation and administrative usage; familiarization with Neon One a bonus
• Word Press website software experience
• Experience recruiting and supervising volunteers and interns
• Experience with event planning and coordination
• Experience in a nonprofit setting, which may include supporting the development function and/or securing pro bono resources for specific needs (e.g., printing, photography, graphic design, etc.)
• Excellent people skills
• Experience with diverse and multicultural audiences
• Ability to create “storytelling” strategies across social media platforms to highlight the work of organization
  
  

Ix. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear, sit, and use their hands to finger, handle, or feel. Occasionally, the employee will need to stand or walk, stoop, kneel, and reach with hands and arms. The employee will rarely need to climb or balance. Physical demands such as crouching and crawling are limited. The employee will rarely need to taste or smell anything. The employee will occasionally lift to 25 pounds and will frequently need to lift to 10 pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and to perform normal office computer work.

X. Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is frequently required to be exposed to an indoor office environment. There may be times that the employee would be exposed to outdoor weather conditions, or extreme conditions such as humidity, cold or heat as they attend events or activities. The noise level in the work environment is usually moderate, such as those normally experienced in an office setting.

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