Medical Assistant II, 40hours, days/221 Longwood Ave - #135147

Medical Assistant II, 40hours, days/221 Longwood Ave

- (3259761)

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  Accurately performs the intake process using two patient identifiers, this includes checking vital signs, blood pressure, height, and weight. Documents all results into Epic
• Reviews and documents allergy and smoking status
• Performs medication reconciliation following BWPO and BWH standards; this includes reviewing the patient’s medication list and documenting/updating as needed
• Enters prescription renewal requests in Epic using the prescription renewal queue making sure to enter all pharmacy information and medication names in coded format
• Ensures PROMS, and practice specific paperwork are completed, helps complete them if necessary
• Reviews practice policies and procedures with new patients
• Performs patient education around virtual visits
• Responsible for managing the prescription renewal line, ensures all patient’s requests are handled in a timely manner. This includes management of prior authorizations
• Maintains excellent customer service
• Enters Requisite Lab Orders as detailed in protocols
• Assists patients in completing appropriate releases of information forms
• Ensures equipment is properly maintained; communicates issues to the practice manager
• Communicates to the practice manager when supplies must be reordered
• Performs other duties, and tasks to ensure the efficient overall performance of the practice, including cross-coverage of Practice Assistant II roles as necessary

Appropriately utilizes organizational resources including management of time, supplies, equipment, and other assets.

Other duties as assigned.

QUALIFICATIONS

• High school diploma or GED required
• Some college, Associate’s Degree, or Bachelor's Degree preferred
• Certificate preferred
• Graduate of an accredited Medical Assistant Certificate Program preferred
• Experience in healthcare preferred

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Clinical Skills

• Knowledge of practice operations and standards.
• Beginning to intermediate knowledge and use of medical terminology.
• Ability to accurately perform vital signs and obtain pertinent health information including but not limited to: temperature, pulse, respirations, blood pressure, height, and weight.
• Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations.
• Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting.

Communication Skills

• Demonstrates effective oral and written communication skills in English. Communicates in a professional, courteous, clear and concise manner. Facilitates therapeutic relationships between patients, families and other members of the health care team.

Writing Skills

• Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note, documentation of patient information) and to take complete and accurate messages.

Phone Skills

• Ability to telephonically support the practice by answering and screening calls, offering information within scope of practice to facilitate communication.

Organization Skills

• Ability to manage work processes in a neat and systematic way. Ability to manage multiple tasks effectively, appropriately prioritize clinical work, follow established policies, procedures and clinical practice guidelines, workflows.

Technology Skills

• Demonstrates ability to utilize technology in the clinical setting. Includes basic computer skills as well as the utilization of electronic medical equipment.. Ability to type accurately and enter data at an intermediate level. Ability to become proficient in using the EHR and other appropriate applications. Ability to utilize hand-held technology and download related data to the electronic health record.

EEO Statement

BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location MA-Boston-BWH Longwood Medical Area Work Locations BWH Longwood Medical Area 75 Francis Street Boston 02115 Job Medical Assistant Organization Brigham & Women's Hospital(BWH) Schedule Full-time Standard Hours 40 Shift Day Job Employee Status Regular Recruiting Department BWH Psychiatry Job Posting Sep 17, 2023