Office Claims Rep - #135266

Louisiana Farm Bureau

Date: 3 days ago
City: Baton Rouge, LA
Contract type: Full time

Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking an Office Claims Representative for our Baton Rouge, LA office.
Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment and a rich benefit package including paid time off, company matched 401(k), pension/retirement, medical, dental, vision, group life, accidental death and dismemberment, employee assistant program, a continued education program, and a hybrid home/office work schedule.

The Office Claims Representative will:

  • Analyze policy contracts to determine coverage.
  • Negotiate fair settlement with insured, third party claimants and/or legal representatives and issue payment.
  • Collect settlement documents and prepare status reports for file documentation.
  • Investigate the facts surrounding the claim by using various types of communication such as telephone, mail, email, and other means available to determine liability.
  • Prepare status reports to the District Claims Manager and/or Office Claims Supervisor in a timeline designated by those individuals.
  • Assist in catastrophe claims operations as needed.
  • Attend training sessions to gain the skills and ability to perform the functions of a claims representative.
  • Other duties and responsibilities as assigned.
  • Regular and predictable attendance if required.


  • Previous insurance or customer service experience


  • Bachelors or better

Licenses & Certifications

  • Adjuster License

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