Office Manager - #257329

Overview

Join Our Team as an Office Manager

Location: Affordable Dentures & Implants

2811 S. Loop 289, Unit #12

Trinisys Center

Lubbock, Texas 79423

We're looking for a self-driven, detail-oriented individual with dental experience (preferred). Must be comfortable discussing financials, eager to learn, and open to feedback. This role requires a leader who holds the team accountable while creating a positive, motivating environment. A servant mindset and the ability to drive the practice to its full potential are essential!

As a Office Manager at our practice, you'll play a vital role in leading a team dedicated to providing life-changing tooth replacement services, all while working for a stable, reputable Dental Service Organization (DSO) that positively impacts the community and offers a fulfilling, long-term career.

We’re looking for a motivated and business-savvy Office Manager to lead our dental office. In this role, you’ll oversee both the team and the business, driving performance while ensuring an exceptional patient experience.

As a self-starter with a strong grasp of key performance metrics, you’ll play a crucial role in maximizing the office’s performance. This position is perfect for someone passionate about leadership, operations, patient satisfaction, and contributing to life-changing tooth replacement services.

What We Offer

We value the effort that goes into managing a high-performing dental practice, which is why we provide a comprehensive benefits package, including:

• Medical, Vision & Dental Insurance
• Flexible Spending Accounts (Health and Dependent Care)
• 401(k) with company match
• Paid training and professional development
• A supportive, positive work culture with a dedicated team
• Excellent work-life balance (No nights or weekends)
• Paid time off (15 days per year) and paid holidays
  
  

Salary: $65,000 per year

Responsibilities

What You'll Do:

• Provide exceptional patient service with empathy, aligning interactions with patient needs, company policies, regulatory standards, and dental board guidelines.
• Lead daily team huddles to set expectations, optimize operations, and enhance both patient experience and business results.
• Hire, train, and retain a skilled, motivated team to ensure smooth operations and high-quality patient care.
• Present treatment options, verify insurance, and collect payments while maintaining high care standards; address patient concerns and educate them on insurance benefits, affordable payment options, and financing.
• Analyze monthly performance, manage P&L, align strategies with business goals, and implement initiatives to boost performance.
• Ensure essential systems and protocols are in place to support office operations, allowing the doctor to focus on dentistry.
• Oversee front and back office tasks, including daily operations, employee and patient relations, performance management, and achieving operational goals.
• Drive revenue by managing patient scheduling, staff productivity, and treatment planning.
• Take on additional tasks as needed to support office operations and meet business needs.
  
  

Qualifications

What You'll Need:

• 3-5 years of management experience
• Medical or Dental Insurance Experience
• Positive, winning mindset with consistency and reliability
• Strong leadership skills, with the ability to motivate and inspire your team
• Exceptional communication and interpersonal skills, able to connect with patients
• Analytical thinker, utilizing data to drive decision-making and continuous improvement
• Competitive and entrepreneurial mindset to exceed goals
• Proven success in treatment planning, case acceptance, and increasing production growth (preferred)
• High school diploma or equivalent; college degree preferred
  
  

About Affordable Care

Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).