On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1413) - #135414

Jobs for Humanity

Date: 5 days ago
City: Aurora, CO
Contract type: Full time
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Target

Job Advertisement

Location: 1400 S Havana St, Aurora, Colorado, United States, 80012-4014

Starting Hourly Rate: $16.75 USD

About Target

Target is an iconic brand and one of America's leading retailers. As a Fortune 50 company with over 350,000 team members worldwide, we believe in helping all families discover joy in everyday life. We prioritize our communities and invest in the places we live, work, and play. At Target, relationships, talent development, and teamwork are critical to our success.

About On-Demand

As an On-Demand team member (TM), you have the flexibility to work as much or as little as you like. Your schedule may vary based on shift availability and store needs. This role is perfect for those seeking a personalized work schedule.

As an On-Demand TM, you have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members through our myTime mobile scheduling app. Regular communication and active engagement in picking up and working shifts are necessary for success in this role. If we do not receive a response to our communication attempts, your employment with Target will be terminated.

You must work at least one shift within 6 months to maintain your employment with Target.

Upon being hired as an On-Demand TM, you will attend a Target Welcome orientation and undergo a structured training schedule to prepare you for your role. After training, you can pick up shifts through the myTime mobile scheduling app.

About Service & Engagement

As a Guest Advocate, you will play a vital role in creating an inclusive and exceptional guest experience. You will welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. You will also promote physical and digital services and solutions, providing knowledge about offerings to drive adoption, usage, and guest loyalty.

Your responsibilities as a Guest Advocate may include:

  • Delivering exceptional guest service by adhering to service standards
  • Greeting and observing guests to understand their needs
  • Engaging with guests, asking questions to better understand their specific needs
  • Being knowledgeable about products, services, and offerings in the store to improve the guest experience
  • Assisting guests with applications and benefits, such as the Target RedCard and Target App
  • Handling returns and resolving guest concerns
  • Providing seamless service in order pick-up, drive-up, and registry areas
  • Maintaining a clean work area and complying with safety policies
  • Supporting order pick-up and drive-up services while complying with relevant laws

What We Are Looking For

If you enjoy working in a fun and energetic environment, interacting with people, and making things easy for others, you might be a great fit for Target. We provide comprehensive training, but there are a few skills we expect:

  • Effective communication and attentiveness to guests' needs
  • A welcoming and helpful attitude towards guests and team members
  • Attention to detail while multitasking
  • Willingness to educate and sell products and services
  • Ability to adapt to evolving technology needs
  • Ability to work independently and as part of a team

Additional Expectations

To ensure clarity, here are some additional requirements we have:

  • Accurate handling of cash transactions
  • Ability to lift and move merchandise up to 40 pounds
  • Flexible work schedule, including nights, weekends, and holidays
  • Active engagement in picking up and working shifts

Americans with Disabilities Act (ADA)

Target is committed to providing reasonable accommodations throughout the application process for individuals with disabilities. If you need assistance, including a sign language interpreter or other personal assistance, please reach out to your nearest Target store or Distribution Center or contact Guest Services at 1-800-440-0680.

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