PATIENT CARE COORDINATOR - #259241
HAL Computer Systems
Date: 13 hours ago
City: Concord, NC
Contract type: Full time
Description
We’re a family-oriented company, that’s been in business 30+ years, who believes in work /life balance and has an inviting culture with great benefits. So don't wait, come join our family!!
We Offer
Applicant Requirements:
We’re a family-oriented company, that’s been in business 30+ years, who believes in work /life balance and has an inviting culture with great benefits. So don't wait, come join our family!!
We Offer
- Excellent Employee Benefit Plans (Medical, Dental, Vision, Retirement, etc.)
- Company Paid Basic 20k Life Insurance Policy and Long-Term Disability
- Lucrative Paid Time Off Plan
- Paid Training
- Great Culture and Team Spirt
- Team Building and Corporate Events
- Responsible for executing order processing (order intake, verification of benefits, records imaging, and customer relations).
- Collect, evaluate, and submit all documentation necessary for DME pre-authorization, billing, and patient copays.
- Interact with sales representatives, Healthcare providers and office staff, and patients to obtain required documentation when applicable.
- Track orders to ensure accuracy and timeliness of delivery for billing.
- Negotiate payment terms for equipment and supplies with patients utilizing sales techniques to gain patient acceptance during indirect sales process.
- Adhere to all corporate policies and procedures related to the Company’s Corporate Compliance/HIPAA Programs. Ensure established practices are compliant with Medicare, CHAP, and other regulatory agencies.
Applicant Requirements:
- Experienced in processing DME (Durable Medical Equipment) orders.
- Excellent verbal and written communication skills.
- Knowledge of all aspects of payor systems including private/commercial, self-insured employers, workers compensation, and Medicare/government programs.
- Strong knowledge of Medicare Supplier Standards, ICD9 (ICD-10) Coding and DMEPOS Coding protocols, electronic billing transmittal requirements.
- Highly structured approach with attention to detail and proper documentation of all work.
- Adaptability to handle changing priorities in a high volume, fast-paced work environment.
- Intermediary experience in Microsoft Office Suite of products (Word, Excel, PowerPoint & Outlook).
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