Patient Services Coordinator - #256927

Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive

provider of cancer care has an exciting opportunity for an experienced Patient

Service Coordinator in Lakewood.

We realize that it sounds cliche but it is true - taking care of cancer

patients is a calling. It's much more than a job. Each of us has a unique

story that brought us to Rocky Mountain Cancer Centers (RMCC), but those

stories usually share common themes of care, compassion, and commitment.

No matter the role each RMCC team member serves in, the goal is the same:

to provide the best care possible for each and every one of our patients.

Whether we are a nurse holding our patient's hand, or a scheduler on the

phone finding an appointment that fits into a patient's schedule, we are

deeply connected to our patients and do what we can to help.

Salary Range: $18.29-$24.00

Pay is based on several factors including but not limited to education, work

experience, certification, etc. As of the date of this posting, in

addition to your salary, RMCC offers the following benefits for this

position, subject to eligibility requirements: Health, dental, and

vision plans; wellness program; health savings account; flexible

spending accounts; 401(k) retirement plan; life insurance,

short-term disability insurance; long-term disability insurance, Employee

Assistance Program; PTO, holiday pay, tuition reimbursement, and

employee paid critical illness and accident insurance

Responsibilities

• Schedules new patients and return appointments in computer system in
  
  

accordance with physician and/or office guidelines.

• Cancels/reschedules appointments according to physician schedule changes;
  
  

notifies appropriate clinic personnel.

• Obtains and enters all authorization and correspondence relating to referrals
  
  

in patients charts and computer.

• Handles incoming phone calls from patients needing to schedule or reschedule
  
  

appointments.

• Provides patients with accurate and legible appointment cards. Documents no
  
  

shows in patient's chart for missed visits. Follows up with patient to

reschedule any missed appointments.

• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the
  
  

patient and clinic/corporation.

Qualifications

High School diploma or equivalent required. Position requires at least 3 year

Office Experience, Medical Office Preferred. Have Excellent Communication

skills, written and verbal. Proficiency with computer systems a requirement.

Microsoft (Outlook, Word, and Excel) a plus.

All qualified candidates are required to pass a background check and

non-federal drug test (which excludes marijuana) post offer of employment

and prior to hire.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be

met by an employee to successfully perform the essential functions of this

job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. Work may require sitting for

long periods of time; also stooping, bending and stretching for files and

supplies. Employee is required to be present at the employee site during

regularly scheduled business hours and regularly required to sit or stand and

talk or hear. Requires manual and finger dexterity, and eye-hand

coordination for computer work. Occasionally lifting files or paper weighing

up to 30 pounds. Requires corrected vision and hearing to normal range for

telephone contacts.

WORK ENVIRONMENT: The work environment may include exposure to communicable

diseases, toxic substances, ionizing radiation, medical preparations and

other conditions common to an oncology/hematology clinic environment. Work

will involve in-person interaction with co-workers and management and/or

clients. Work may require minimal travel by automobile to office sites.

All qualified candidates are required to pass a backgr und check and

non-federal drug test (which excludes marijuana) post offer of employment

and prior to hire.

This job posting will remain open until we have identified an adequate

applicant pool. Applicants are strongly encouraged to apply early.

The US Oncology Network is an Equal Opportunity Employer. All qualified

applicants will receive consideration for employment without regard to race,

color, religion, sex, national origin, sexual orientation, gender

identity, disability or protected veteran status.