PPG Call Center RN - #135194

Parkview Health

Date: 6 days ago
City: Fort Wayne, IN
Contract type: Full time

This position is eligible for a $5,000 sign-on bonus

*Once fully trained (6 months to 1 year) option to be remote*


Performs nursing triage utilizing approved triage guidelines. Provides guidance to callers by providing health information, assistance with medication refills as indicated, and symptom assessment and recommendations for the use of over the counter medications as appropriate. Handles emergent situations as they arise and selects the most appropriate disposition based on the patient’s care needs. Functions independently in a fast paced24/7 department.


Must be a graduate of a School of Nursing. Must complete general orientation.


Must have current RN license.


Minimum of five years experience as a registered nurse. Experience in understanding and usage of computers, including Microsoft.

Other Qualifications

Demonstrates ability to type 40 wpm with 98% accuracy. Demonstrates the ability to work independently with strong decision makingskills, multi-task, and learn applications relevant to the position. Ability to communicate in a clear, concise, courteous and professional manner. Exhibits quality vocal skills through speech rate, volume, enunciation and pronunciation. Ability to communicate effectively and diplomatically within a multi-functional team. Strong organizational skills and attention to detail. Documents precisely in a concise manner. Ability to successfully function in a fast paced, service oriented environment. Must possess strong critical thinking and verbal assessment skills.

Why Parkview?

We have everything you’re looking for in a career; great compensation and benefits; skill development and career advancement programs and more. At Parkview, we are committed to providing excellent care to each patient within our clinics and medical practices. The success of this mission begins with care team members like you.

Benefits: Health benefits, paid time off, employee assistance, community vendor discounts, payroll deduction options

Sign-on bonus: For certified and uncertified Medical Assistants, LPN’s, and RN’s hired in part-time and full-time positions.

Education: Clinical Orientation, tuition assistance, certification reimbursement

Growth: Parkview’s Medical Assistant Advancement Pathway (MAAP)

Culture: World-class teamwork, Personalized health journeys for co-workers and family members

Proud to Bleed Green:


Location: Parkview Health · Access Center Nurse Triage
Schedule: Full Time Benefit Eligible, Days, Rotating Dayshift between the hours of 7am-8pm. 8 or 10 hour shifts.

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