Project Coordinator - #249270

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity , Customer Service , Accountability , Respect , and Excellence . For more information, please visit: www.trimarkusa.com

Why you’ll love it here!

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program
  
  

Position Summary

• The Project Coordinator reports to the Operations Manager
• Located in Winston Salem, NC
• Full-Time
• Hybrid
  
  

The Project Coordinator plays a crucial role in facilitating the smooth execution of client projects by handling all logistics and administrative tasks. This role supports the project management team in coordinating project phases, ensuring accuracy in documentation, and maintaining effective communication with contractors, vendors, and clients.

Essential Functions & Responsibilities

Project Coordination:

• Coordinate projects through all phases, including initial set-up, purchasing, customer communication, shipment of products, and project reconciliation.
• Import or input order information into the database/ERP system and verify accuracy against quotes and plans.
• Initiate and track purchase orders with manufacturers in accordance with project specifications.
• Input change orders and returns and notify relevant stakeholders of any delays.
  
  

Administrative Support

• Organize and maintain a project filing system to ensure easy access to project documentation.
• Participate in project status meetings, providing detailed updates on assigned projects.
• Assist in resolving operational problems and identifying opportunities for process improvement.
• Provide support to other Project Coordinators as needed to manage schedule conflicts.
  
  

Customer Service

• Serve as a point of contact for customers, vendors, and service agencies on warranty claims and project inquiries.
• Create, print, and distribute service manuals and spec books as required.
• Assist customers at the front counter and answer general phone inquiries as backup support.
  
  

Miscellaneous Tasks

• Reconcile cash drawer and complete bank deposits daily.
• Scan receiving documents for the warehouse to maintain accurate records.
• Perform other duties as assigned.
  
  

Competencies

• Superior customer service attitude with a commitment to excellence.
• High attention to detail and ability to prioritize tasks effectively.
• Proficiency in MS Word, Excel, Outlook, and operating systems.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Self-motivated with a strong work ethic.
• Proficient in AQ and product knowledge.
  
  

Qualifications & Experience

• High School Diploma or GED, or equivalent military or practical experience.
• 1 – 2 years of experience in an administrative or coordinator role.
• Experience in the construction industry preferred; foodservice industry experience is a plus.
• Ability to successfully pass a background check post offer acceptance.
  
  

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] .

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