Prosthetic Representative - Assistant Chief - #177770

Summary

This position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Fayetteville VA Medical Center, Prosthetic and Sensory Aides Services (PSAS). The PSAS provides comprehensive support to optimize health and independence of the Veteran services are provided within various settings, including (VISNs), Inpatient Clinics, Outpatient Clinics, and domiciliaries throughout the United States.

Learn more about this agency

Help

Duties

The incumbent will serve as a Prosthetic Representative (Assistant Chief) completing a variety of supervisory and non-supervisory prosthetic and sensory aids assignments, projects, and activities independently to meet PSASs long-and-short term program goals.

Duties include, but are not limited to:

• Planning, developing, and directing a Prosthetic and Sensory Aids Program at the national, VISN, or local level.
• Advising the VA Central Office for the development of PSAS policies and manages and provides national-level oversight to a VISN or facility PSAS program to achieve VHA's overall mission goals.
• Leading projects and project teams on activities related to prosthetic and sensory aid activities. Completing a variety of non-supervisory ad hoc projects and assignments personally as needed. Managing a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
• Serving as an Assistant Chief located at larger facilities that provide specialty services to smaller facilities and report to a PSAS Service Chief. Sharing with the Chief full responsibility for managing and supervising all phases of prosthetic operations. Serving as Chief of the service in the Chief's absence.
• Completing Human Resources assignments independently, including drafting and developing functional statements, performance standards, and competencies. Making PSAS's staff selections; assigns personnel; and provides direction to subordinate staff. Managing the training and evaluation of staff. Assessing competencies; evaluates performance; and recommends awards, advancements and disciplinary actions.
• Working closely with Human Resources and Senior Management to counsel employees and initiate disciplinary actions in a timely fashion; engages in the veteran's appeal process. Overseeing time and attendance and leave requests.
• Serving as liaison between Prosthetic Service and other departments; where typically, there are no subordinate supervisory prosthetic representatives at the facility level. Participating in the department in public relations activities, i.e. lectures, town halls, and in-services.
• Serving as an advisor to clinicians regarding the selection, prescription, and acquisition of prosthetic devices involving furnishing information concerning such matters as, new developments in the field of prosthetics and sources of supply for such devices.
• Interpreting prescriptions of clinicians to make certain that proper prosthetic devices are selected for, or by, the patients. Authorizing the purchase, fabrication, or repair of prosthetic devices.
• Maintaining continuous liaison with manufacturers and dealers of prosthetic supplies, inspecting their facilities and services and participating in the award of prosthetic appliance contracts.
• Analyzing data and making recommendations to optimize quality, efficiency, performance, and productivity within the service.
• Assuring compliance with accrediting agency and regulatory requirements. Establishing and monitoring performance and quality metrics; reviewing and modifying work processes to achieve optimal efficiency and effectiveness; ensuring customer satisfaction; taking corrective actions, as needed.
• Developing and maintaining a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations. Giving technical and administrative advice and assistance on prosthetic problems to other facilities.
• Identifying and selecting national CMS/Health Care Procedural Coding System (HCPCS) codes are entered for every item purchased through and/or billed to ensure proper reporting. Conducting data analysis using the program's statistical data to prepare various VHA and PSAS reporting regarding prosthetic and sensory aids.
• Collaborating with clinical staff and Supply Chain Management to ensure surgical implants are Federal Drug Administration (FDA) approved; collaborating with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues.
• Contributing to the effective utilization of resources, budgetary allocation, and fiscal management. Managing, interpreting, and presenting fiscal data (i.e. fund controls, contracts, and equipment expenditures), forecasts resources, and equipment needs; administers an allocated budget.
• Developing cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement. Authorizing the purchase, fabrication, fitting, or repair of prosthetic devices.
  
  

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 01651F

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Required

Help

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
  
  

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• 
  
  United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency
  
  

Education and/or Experience: To qualify for this position, you must meet at least one of the requirements below.

• Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently as a member of a team; OR
• Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; OR
• Experience/Education Combination: Equivalent combinations of experience and education are qualifying.
  
  

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grandfathering Provision: All persons employed in VHA as a Prosthetic Representative on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:(1) Employees grandfathered into the GS-0672 occupational series as prosthetic representatives may be reassigned, promoted up to and including the full performance (journeyman) level, or changed to lower grade within the occupation, but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions.(2) Prosthetic Representatives who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.(3) Employees who are retained as a Prosthetic Representative under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry as a prosthetic representative.

Grade Determinations: At least one year of experience equivalent to the GS-11 grade level. Examples of this experience includes: oversight, administration, and coordination for a number of services including, but not limited to, procurement, clinical services, customer service/reception, inventory management associated with medical, rehabilitative, and durable medical equipment devices; home durable medical equipment delivery/set-up/installation; visual or hearing devices; assistive technology; and orthotics/prosthetics

AND

Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs:

• Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; assessment of competencies; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions.
• Ability to analyze data and make recommendations to optimize quality, efficiency, performance, and productivity within the service.
• Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
• Knowledge of compliance and regulatory accrediting organizations.
• Ability to manage, interpret, and present fiscal data (i.e. fund controls, contracts and equipment expenditures), forecast resource and equipment needs, and administer an allocated budget.
  
  

References: VA Handbook 5005/94 Part II, Appendix G34

This position is above the full performance level of a Prosthetic Representative. The actual grade at which an applicant will be selected for this vacancy is a GS-12.



Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service, paragraph 2.

Driver's License Requirement: A valid state driver's license is required for this position.

Education


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.



Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Read more

• Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Fayetteville NC VA Medical Center

2300 Ramsey Street

Fayetteville, NC 28301

US