Receptionist - #252452

Worgess Insurance Agency


Date: 1 week ago
City: Battle Creek, MI
Contract type: Full time
Job Description

Our office is quickly growing and we need someone who wants to grow with us! Excellent benefits! This is a full time, in office role. We require an individual that knows how to exceed customer service standards to current clients while also assisting prospects as they call in.

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Disability Insurance

Life Insurance

Retirement Plan

Hands on Training

Mon-Fri Schedule

Evenings Off

Responsibilities

  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Provide exceptional customer service.
  • Answer incoming phone calls with a sense of urgency.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Process customer policy change requests.
  • Responds to all inquiries, within specified timeframe.

Requirements

  • Flexibility and adaptability required.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.

Company Description

We are an independent agency with a single focus. To exceed expectations in everything that we do. We utilize technology and established processes to create an efficient work environment but believe it is our people that set us apart. If you want an opportunity to join this dynamic team please apply.

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