Recording Specialist - #256826

Description

The Recording Specialist is an entry level position responsible for performing

the daily tasks of the Recording Division in the Arapahoe County Clerk and

Recorder's Office. This position is responsible for providing excellent

customer service while recording and indexing legal documents, issuing

marriage and civil union licenses, issuing certified copies, and

processing new passport applications as a Certified Passport Agent on behalf

of the U.S. Department of State.

Note

The hiring range for the Recording Specialist is $19.11 to $28.65 an hour

Dependent Upon Qualifications And Experience.

The hiring range for the Senior Recording Specialist is $21.03 to $31.51

An Hour Dependent Upon Qualifications And Experience.

The county anticipates hiring this position as a Recording Specialist.

This position will be located at the Aurora Office, 490 South Chambers

Road, Aurora, CO 80017.

Duties

Assists recording customers at the counter, telephone and mail by providing

specific, complete and accurate information on recording policies and

procedures, marriage requirements, and State Department requirements for

passport applications.

Collects, reviews, and safeguards all legal hardcopy documents presented

for recording against loss or destruction.

Reviews, records, scans and processes documents into an electronic land

records management system. Ensures all records conform to indexing standards

for public view and research.

Accepts and examines legal documentation presented for marriage or civil union

licenses while verifying identity.

Appropriately issues and processes marriage and civil union licenses,

enforces compliance with Colorado State Statute, legislative mandates,

administrative directives and office policy. Collects fees as required by law.

Processes new passport applications in accordance with guidelines and

requirements of the U.S. Department of State, verifying identity, ensuring

application is complete and all necessary documentation and fees are included.

Properly collects fees and issues receipts. Securely processes and handles

payment by cash, check, prepay account, and credit card.

Reconciles cash drawer, researching and resolving discrepancies on a daily

basis.

Resolves customer complaints and/or concerns; escalates to supervisors

when needed.

Provides clerical and administrative support for the department as needed.

Keeps up to date on State Department regulation changes, legislative updates

affecting state statutes, and updates to internal policies and guidelines.

Assists with projects and other duties as assigned by the Manager of Recording

or Recording Lead.

Skills, Abilities And Competencies

Strong computer skills and advanced knowledge of Microsoft Office Suite

(Word, Excel, Outlook and PowerPoint).

Ability to attain certification by the U.S. Department of State as a Passport

Agent.

Demonstrated record of success as a customer service representative in a local

government agency or similar organization.

Demonstrated ability to plan, monitor and complete projects in a timely

manner.

Ability to shift focus between different tasks.

Flexible, punctual, reliable and willing to work paid overtime if necessary.

Effective verbal and written communication skills.

Ability to engage with customers and coworkers in a professional, articulate

and friendly manner.

Ability to establish and maintain effective working relationships with fellow

employees, the public, supervisors and other County officials.

Ability to exercise tact and discretion in handling confidential information.

Ability to apply critical thinking to analyze and evaluate data, policies

and procedures.

Behavioral Competencies (these are required for all positions at ACG):

Accountability

Accessibility

Inclusivity

Integrity

Requirements

Education and Experience:

Recording Specialist

GED/High School diploma

Any equivalent combination of education and work experience that sa isfy the

requirements of the job will be considered.Senior Recording Specialist

GED/High School Diploma

2+ years experience performing recording duties within a County Clerk's Office

Preferred Education And Experience

Recording Specialist

1+ years experience in a County Clerk's Office performing recording

duties.Senior Recording Specialist

4+ years experience performing recording duties within a County' Clerk's

Office

Supplemental Information

Pre-Employment Additional Requirements

Must successfully pass pre-employment testing which includes an acceptable

motor vehicle record (MVR) and background check.

Security clearance required: will require fingerprinting and a Colorado

Bureau of Investigation (CBI) background check

Work Environment

Work is generally confined to a standard office environment.PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this

position.

Spends 90% of the time sitting and 10% of the time either upright or walking.

Occasionally lifts, carries, pulls or pushes up to 20 lbs.

Occasionally uses cart, dolly, or other equipment to carry in excess of 20