Retail Garden Center Manager - #262170

Description

For Garden’s Sake is a family-owned garden center and landscaping company, in operation since 1999. We are continually growing, and offer customers a one-stop shop for plants, landscape design/installation, and lawn maintenance services.

Working with us allows you to enjoy a beautiful, natural environment and resident goats, chickens, and ducks. You’ll be given opportunities to train, learn, and grow to your greatest potential. We prioritize caring for our employees as much as our customers. Get ready to dig deeper, reach higher, and grow together with For Garden’s Sake —where every plant needs a home and every home needs a plant!

The Position

We are seeking an experienced Retail Garden Center Manager to step into our vibrant world, where nature and commerce intertwine. In this pivotal role, you will orchestrate daily operations and utilize your innate leadership skills to nurture both people and sales/profitability. With your passion for plants and people, you will build and lead a talented team, cultivating a culture where every customer leaves with not just a purchase, but a piece of their own garden oasis. As a member of the FGS Leadership Team, your insights will guide us toward new heights of growth and innovation. This is your opportunity to make a lasting impact in a role that harmonizes leadership, creativity, and a love for the great outdoors!

This is a full-time year-round position paying $60,000 annually plus incentives. We offer paid time off and holidays; medical, dental, vision, and life insurance; matching 401K; discounts at the Garden Center; and work-life balance. Advancement opportunities available as we continue to grow.

Work days are 8:45am - 5:00pm with one required weekend day and split days off. The workweek averages 40 hours.

Responsibilities

• Employee Management and Training (40%)
• Be directly involved in helping us build and train a top-notch team
• Motivate, challenge, and reward individual team members to maximize sales, productivity, and profitability
• Implement training programs focused on customer service, product knowledge, and added value selling
• Create and update weekly work schedules according to labor/budget goals
• Implement and oversee daily workflows and plant care schedules
• Conduct annual employee performance evaluations to support professional development
• Merchandising and Store Management (25%)
• Guide purchasing decisions to maintain the correct inventory mix and levels according to departmental goals
• Coordinate with owners and Department Leads to organize and facilitate seasonal changes of retail items
• Maintain pricing policies for all retail products and services
• Oversee the maintenance and upkeep of the garden center, ensuring a clean and inviting atmosphere
• Collaborate with Department Leads to ensure all plants and products meet or exceed quality standards
• Sales and Customer Service (20%)
• Direct and oversee customer service initiatives, ensuring a high level of satisfaction and engagement
• Address customer service issues promptly and effectively, representing the company’s values
• Assist customers with plant selection and provide expert plant knowledge as needed
• Financial Oversight (15%)
• Assist in the development of weekly, monthly, and yearly operating budgets
• Direct and manage the retail team to achieve sales and profit goals for each department
  

Requirements

• Valid driver’s license with no major MVR infractions
• Proven experience in retail management and supervising employees, preferably in a garden center or related environment
• Strong leadership skills with the ability to motivate and develop a team
• Excellent customer service and communication skills
• Financial acumen with experience in budgeting and inventory control
• Passion for horticulture and a strong knowledge of plants and gardening products
• Teamwork mindset and willingness to be flexible and jump in where needed to assist
• Proficiency in POS systems and Google suite
• Ability to safely lift 50+ pounds and perform physical tasks, including prolonged standing, bending, kneeling, and walking on gravel and slopping ground
• Willingness to work outdoors in all weather conditions
  
  

For Garden’s Sake is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.