Scheduling Coordinator - #261103

Join Home Instead as a Scheduling Coordinator -

A Career with Purpose and Growth! Are you ready for a career that combines your dedication to helping others with real opportunities for professional growth? At Home Instead, we offer you more than a job; we offer a fulfilling career where your work truly makes a difference in people’s lives. You’ll be joining a supportive team focused on positively impacting our aging population, where each day brings meaningful rewards.

Why You'll Love Working with Us

• Meaningful work and connections. You will be a part of a team that truly cares about their clients and care professionals.
• Ongoing training, opportunities for career advancement, and support from experienced team members.
• Competitive benefits including health, PTO, a Retirement Savings Plan with company match, paid holidays.
• Scheduling that allows for work life balance while still providing consistency and stability.
• Earn bonuses for meeting key objectives and have the opportunity for additional on-call income.
  
  

What does a Scheduling Coordinator do? As a Scheduling Coordinator with Home Instead, you will play a vital role in coordinating client and caregiver schedules, focusing on compliance and client satisfaction. This role is perfect for someone with a strong service orientation, attention to detail, and a passion for enhancing the lives of our senior clients.

Key Responsibilities

• Build Client Relationships by assessing their needs, establish a service plan, and provide ongoing support.
• Schedule and oversee quality matches between clients and care professionals, ensuring satisfaction and safety.
• Maintain all documentation in compliance with state, federal, and franchise standards.
• Identify opportunities to enhance service hours and add value to the client experience.
• Work closely with recruitment and retention teams to support hiring and retention goals.
  
  

Requirements

• Experience in a service-focused role, with a dedication to "doing what’s right" for clients and care professionals.
• Strong organizational skills and comfort with technology
• Commitment to high standards of compliance and service quality
• Flexible availability for occasional after-hours or weekend duties
  
  

Technical Proficiency (Preferred)

• Familiarity with systems like Outlook, WellSky (ClearCare), Salesforce, and Microsoft Office Suite
  
  

If you are ready to join a caring, impactful organization with a passion for improving the lives of seniors, we encourage you to apply!