Senior Manager, Global Education, SkinCeuticals DMI - #252700

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin. Our division is the world leader in dermo-cosmetics by adding health to beauty. Our brands portfolio includes CeraVe, La Roche-Posay, Vichy, SkinCeuticals and Skinbetter Science offering a range of skincare and haircare products to respond to all expectations linked to beauty and health of the skin.

What You Will Do

This position will be responsible for delivering education-drive B2B animation strategy and deliverables (online + offline) for the Medical Dispensing channel. The role involves significant cross-functional collaboration opportunities with global Marketing/Innovation, Medical Communications, and International Business Development teams.

Responsibilities Include

Primary Focus (50%)

• Build 2-3 B2B animations per year: utilizing an online + offline approach that can support markets of all sizes and levels of maturity, create campaigns that leverage both existing and newly-created content, including but not limited to:
• Brand and product training materials
• Professional development content (soft skills)
• Continuing Medical Education initiatives
• D2C promotional collateral
  

Secondary Focus (25%)

• Manage two digital learning/outreach platforms
• LDBPro: Manage the SkinCeuticals brand corner for this global site, which targets audience of HCPs (physicians, mid-level providers, pharmacists)
• Manage editorial calendar, working cross-functionally to select appropriate and strategic content
• Execute new page creation in support of this calendar
• Select and curate newsletter topics based on division-wide themes
• Online Professional Academy: an LMS (Learning Management System) serving SkinCeuticals employees and customers
• Manage content: launch trainings, professional development content, Medical highlights
• Supervise tech support agency, liaising with Markets to ensure any needs or concerns are addressed
• Support site managers in each country with activation, translation, or other technical concerns
  

Other (25%)

• Cross-functional projects with International Business Development and Commercial teams.
• Vendor and PO management for authoring tool, LMS platform, instructional designers, etc
• Content writing: net new collateral for B2B audience on brand and/or professional development topics
• Booth support at DMI-led medical congresses may be requested (1-3x per year)
• Examples: American Academy of Dermatology Annual meeting, IMCAS (Paris), AMWV (Monaco), World Congress of Dermatology
  

Required Qualifications

What We Are Looking For:

• Undergraduate Degree
• Minimum 5 years experience in field education, sales, or content writing
• Experience in direct instruction to adult learners is useful but not required
• Licensed aesthetician or medical field experience preferred
• Very strong written communication and curriculum development skills are a key factor to success in the role
• Experience in ideation, creation, and execution of training and/or B2B marketing materials
• Position requires global coverage and flexibility of office hours to support all time zones in key markets.
• Ability to Travel - May include up to 30% travel (international and domestic)
• Strong project management skills are necessary for managing multiple priorities with autonomy and good judgement, in service of meeting business-critical deadlines
• Absolute proficiency in Microsoft Office Suite, including PowerPoint is non-negotiable
• Experience/proficiency in e-learning authoring tools and/or LMS management desired but not required
  
  

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs
  
  

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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