Service Advisor - #255340
Charles Clark Chevrolet
Date: 4 weeks ago
City: McAllen, TX
Contract type: Full time

The responsibilities of a Service Advisor include greeting customers, listening to their needs, providing regular progress updates, and scheduling appointments as needed.
Service Advisor Compensation and Benefits:
Service Advisor Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- Paid Time Off
- 401(K)
- GM Training Program
- Opportunities for Advancement
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
- Bi-lingual
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