Service Call Center Associate - #259776

We are a family run business that started in 1973. We pride ourselves in making each employee's experience special and worthwhile. At McCluskey Chevrolet, you'll have the opportunity to drive your career to new heights or simply enjoy your work experience at your own pace.

A SHORT LIST OF YOUR TASKS AND RESPONSIBILITIES:

• Answer all incoming calls promptly and efficiently
• Answer and promptly respond to all incoming emails and virtual messages
• Schedule Service Appointments
• Make outbound calls to customers
• Maintain a friendly and professional rapport with both internal and external customers
• Performing other tasks as requested by supervisor
• Consistently communicate to Service Advisors customer questions and requests
  
  
  

WE’RE LOOKING FOR A SELF-STARTER WHO MEETS THE FOLLOWING QUALIFICATIONS:

• Dependable, team player. Outgoing and friendly disposition
• Neat and clean appearance
• Ability to work well independently and in a fast paced team environment
• Ability to multi-task and de-escalate upset customers
• Professionally speak to customer representing the McCluskey Automotive in a positive way at all times
• Superior attention to detail with impeccable time management skills and a passion for Customer Service
• Must be reliable
  
  
  

IF YOU ARE QUALIFIED, YOU WILL BE CONSIDERED FOR THIS POSITION:

An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. McCluskey Chevrolet will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department. McCluskey Chevrolet participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.