Service Writer (San Angelo) - #256589

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At

ASCO, We Live By One Motto

"We're On It."Whether it's sales, service, rentals, or repairs, were ready to tackle any equipment challenge our customers face.

Join our team and be part of a family-owned and operated legacy built on

exceptional serviceand

continuous growthfor over

65 years.

ASCO Equipment has a career opportunity for a Service Writer in

San Angelo, Texas

• Experience with heavy equipment is preferred, however automotive industry experience may translate.
  
  

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians.

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### RESPONSIBILITIES:

• - Positively take ownership of customer experience
• Manage work orders: open, close, post time, enter notes and monitor progress
• Prepare accurate estimates for costs of repairs and present to customer
• Monitor and Manage accounts receivables
• Clearly and effectively communicate to customers, technicians and service manager
• Provide status updates on: work orders, troubleshooting, technician progress and general questions
• Monitor phones for field technician and customer calls
• Various other administrative duties
  
  

### BASIC QUALIFICATIONS:

• - 2+ years of experience as a heavy equipment service technician or service writer
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite and other service programs
• A personal dedication to work safety and accountability
  
  

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Why Join Team ASCO?

Compensation And Benefits

100% paid health insurance, 401(k) + profit sharing, and paid holidays

Unique Perks

ASCO Childrens Education Program: Financial assistance for employees' children pursuing higher education

Paid training and career development opportunities

Our Core Values

Honor God

Develop People

Pursue Excellence

Grow Profitably

*ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.*

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