Shift Lead - Fair Ave. - #259476

Position

Shift LeadCLASSIFICATION?:

Non-ExemptREPORTS TO

Cafe Manager + Assistant ManagerRequirements:Ensure that superior products are being served to customersMaintain positivity and enthusiasm at all timesSupport staff with product knowledge and education Promote an excellent experience for both employees and customersAnticipate & proactively address customer and store needsHandle cash with flawless accuracyPromote teamwork and excellent communication within the caféProvide on-the-job education and mentoringSpecific Duties:Plan and execute Lead Guide throughout shiftMaintain Shift Lead Communication LogEnsure kitchen and bar crews produce superior productsDirect work flow on the floor during the shiftCheck in all deliveries and file invoices appropriatelyEnsure that side work and Hot Corners are addressed each shiftProvide change for registers, count previous deposits, take deposit to bank, maintain backup bankMaintain Verve Coffee Roasters Standard on Service Product & Atmosphere every shiftAssist with inventory, ordering and training as needed by managementPhysical RequirementsThe following physical demands outline the requirements necessary for employees to effectively carry out the essential functions of this position. During the performance of duties, employees are expected to engage in regular communication, auditory perception, and reading tasks. Reasonable accommodations will be provided to enable individuals with disabilities to fulfill essential job functions. This role is dynamic and involves prolonged periods of standing (or being on one's feet for up to 8 hours), walking, bending, stooping, climbing ladders, and crouching throughout the shift. Additionally, employees will be required to lift products and packaging overhead and may frequently handle items weighing between 25 and 50 pounds. Essential vision capabilities for this role encompass close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Furthermore, adept finger and wrist dexterity are essential for successful performance in this position.Qualifications:Must love coffee and have experience as a baristaMust have training in food serviceSupervisory experience preferredExcellent verbal and written communication skillsWell organized and detail orientedPrevious cash handling experience preferredAbility to work well with a teamLogical and methodical approach to problem solvingFlexible with the ability to multi-task in a highly demanding and sometimes stressful environmentAbility to give and receive constructive feedback in any given situationAvailability for a minimum 30-hour work weekAvailable to work weekends and holidaysAbility to lift 50 lbs unassistedMust be able to stand for long periods of timeBenefits and CompensationAvailable to all employeesEmployee Assistance Program (EAP) - Physical and mental health, financial and legal coaching available at no cost to the employee Free coffee with every paycheck and 30% employee discount on all merchandise, whole bean, beverages, and food itemsMentorship and positive work environmentPaid sick time and paid time off After 60 days of employmentHealthcare Benefits (for full-time employees working over 30 hours per week) including medical, dental, vision and 401kHoliday Pay after 90 days of employment. Eight observed holidays per year This job description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. This job description is subject to change based on company needs and individual performance. The order in which duties and responsibilities are listed is not significant. Verve Coffee Roasters is committed to creating an accessible, supportive environment that recognizes and celebrates diversity as an integral component of building a trusted brand and a successful team.

Candidates who can contribute to this mission are encouraged to apply and to identify their strengths in this area.

Verve is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. Verve does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics