Specialist, Business Solutions - #257251

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary

Develops relationships with and provides value-added services to select current and potential customers. Assists in the development of regional segment business plans and provides business segment expertise to the regional sales and marketing team.

Essential Functions

• Provide relevant business solutions to complement the initiatives of our Sales and Marketing teams, with an ultimate goal of increasing the overall market share of Gordon Food Service.
• Interface and collaborate with key customers to achieve sales and margin goals.
• Execute key customer menu developmental plans for the region.
• Work collaboratively with Product Specialists to provide back of the house consulting to key current and prospective customers to include recipe development, portioning, and plate presentations.
• Work directly with key customers to provide Back of House consulting in areas such as kitchen layout, development of training programs, and Hazard Analysis Critical Control Point (HACCP) training.
• Provide front of the house consulting to key and prospective customers to include wait staff training, silent shopper evaluations, and menu layout and design.
• Ensures consistent and relevant business solutions training for sales teams, in collaboration with other divisional marketing team members.
• Participate in planning, coordination, and execution of food shows, sales and marketing meetings, and industry events.
• Leverage Home Office content and insights to be used in the division and direct to customers, support adoption, and leverage of tools (ATR, Customer Success).
• Assist in the development of segment business plans. Analyze of trend data and incorporate the data to develop business solutions that strengthen the relationship between GFS and key regional customers.
• Assist in key customer business reviews.
• Perform other duties as assigned.
  
  

Knowledge / Skills / Abilities

• Excellent customer service, mentoring, interpersonal and communication skills.
• Must be able to develop, refine, communicate, and implement plans and to set and define goals.
• Must maintain knowledge of industry trends and be able to provide training on the technical aspects of commercial or non-commercial segments.
• Must have industry and segment knowledge and be able to analyze and interpret data.
• Must have good time management, administration, and organizational skills.
• Must be able to build relationships, network, influence and link resources to plan and execute business practices.
• Must have the ability to multi-task and be able to work “exceptional” hours including evenings and weekends and be able to take on new responsibilities with a strong desire to succeed.
• Develops solutions to complex problems that require the regular use of ingenuity and innovation. Ensures solutions are consistent with organization objectives
  
  

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.