Sr. Program Manager - #258434

Job Description

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented and experienced Sr. Program Manager to join our PMO team in the Strategy Realization Office (SRO) at our Newport Beach, CA office.

As a Sr. Program Manager, you are a self-starter with exceptional organizational, leadership and problem-solving skills. You have demonstrated the ability to partner with business and technology leaders throughout the organization to plan, execute, and oversee strategic programs. You embrace the ambiguity and high degree of complexity associated with leading large scale transformational programs. This role reports to the leader of PMO and will play an integral role in delivering a Strategic Program which is part of our Finance Transformation initiative.

This role requires being on-site at our Newport Beach office in a hybrid model.

How You Will Make An Impact

• This is a senior-level role focused on driving a strategic large-scale finance transformation program across the enterprise comprising multiple inflight workstreams.
• Work closely with diverse project teams (matrixed org), maintaining overall program schedule and all supporting documents to ensure program is delivered within scope, schedule, and budget.
• Lead and influence sponsors, stakeholders and core program team members in the successful completion / implementation of goals and business value delivery.
• Establish, analyze, and maintain scope, program plans, resource plans and resources.
• Report progress to exec level stakeholders, perform risk assessments, escalate issues, facilitate project review presentations and meetings related to the programs involving multiple stakeholders.
• Create and maintain a program level roadmap, aligning with business goals and outcomes.
• Collaborate with stakeholders to define and prioritize key milestones related to business outcomes.
• Track progress and ensure that the roadmap is updated regularly to reflect any changes in priorities and scope.
• Create and maintain all necessary program artifacts including but not limited to CBAs, Charters, RAID logs, and status reports.
• Manage program budget, track expenses, and ensure adherence to financial guidelines.
• Serve as a liaison between the Program team, Technology, Vendors, and other Corporate functions.
• Develop, foster, and manage relationships with program sponsors to influence effective decision making.
• Support communications and change management at the organizational level.
  
  

The Experience You Will Bring

• 10+ years progressive experience in a program/project management role.
• In depth experience working in Finance/Accounting or related field, including formal educational background and/or professional certifications in this area of study.
• Ability to work independently with guidance in only the most complex situations.
• Proven experience as Sr. Program Manager or similar role, with a track record of successfully delivering complex programs and projects.
• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.
• Strong executive presence and maturity/experience to confidently represent program status, risks, and issues to executive-level stakeholders. Ability to effectively manage stakeholders and build a strong support network across the organization.
• Experience utilizing data-driven metrics, tools, and dashboards to track and communicate program health and value realization.
• Exhibits outstanding communication and interpersonal skills, maintains composure while utilizing diplomatic communication, demonstrates the ability to influence others towards consensus, and is adept in conflict management and decision-making.
• Must be a self-starter, have demonstrated experience in a lead role, be well organized, able to coordinate multiple work streams, effectively manage their time and be a strong leader who can adapt rapidly to new developments and changing priorities.
• Experience working with, and demonstrated ability to motivate and inspire cross-functional teams, including IT and third-party vendors.
• Strong understanding of project management methodologies, tools, and techniques, including Agile, Hybrid, and Waterfall.
• Experience in Agile principles, including PI planning, Epic/Feature roadmaps, and leading programs with a combination of Scrum and traditional teams.
• Strong analytical and problem-solving abilities with the capacity to identify solutions, evaluate alternatives, manage risks and make sound decisions.
• Proficiency in using varied project management tools including Jira, Trello, Azure DevOps, SmartSheet, Planview, and any capacity/resource management tools.
• Working knowledge of visualization/analytics tools including PowerBI.
• A passion for learning and a desire to grow.
• Ability to apply new skills while dealing with ambiguity.
• A bachelor’s degree in information systems or IT-related field.
  
  

What Will Make You Stand Out

• Background in strategic management and/or management consulting.
• MBA, PMP and/or Agile certifications, or other relevant study.
• Experience working in the insurance or related financial services industry.
• Experience leading other large-scale business and technology transformation initiatives, especially within Finance.
  
  

You can be who you are.

People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

Benefits start Day 1.

Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.
  
  

Base Pay Range

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$163,620.00 - $199,980.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation
  
  

EEO Statement

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.