Supervisor Warehouse Operations (2nd shift) - #255729

Pay Range

$22.35 - $35.65

Purpose:

The Supervisor – Warehouse Operations, will provide leadership and supervision for all warehouse operational activities including the safe movement and storage of goods and oversee activities related to order filling and stock replenishment.

Minimum Eligibility Requirements:

• Two to four years of relevant work experience in a warehouse or distribution center environment is preferred and experience leading a team of 10 or more direct reports
• Proven track record of delivering results, managing processes, and continuous improvement
• Excellent problem solving and analytical skills
• Working knowledge of warehouse safety rules strongly preferred
• Must possess excellent customer service skills and work well under pressure
• Strong computer skills including Microsoft Office Suite
• Warehouse Management System experience preferred
• Ability to multi-task, meet deadlines, and work in a fast-paced environment
• Ability to work independently, and/or within a team, across all levels and diverse cultures, and the ability to lead team projects
• Excellent verbal, written, and interpersonal skills
• Must pass pre-employment background check
  
  

Essential Job Functions:

• Supervise a team of 20 or more employees and their workflow to ensure maximum service levels are maintained.
• Participate in reviews, performance management and recognition for employees.
• Coach, train, and mentor Distribution Center (DC) team members in the areas of productivity, quality, and safety.
• Update reports for warehouse use and manage teams’ performance
• Ability to understand and help slot the DC based on company inventory and picking strategies.
• Handle and resolve conflict, process team member requests, engage team members proactively and lead team building activities.
• Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status.
• Monitor activities performed and redirect workflow to appropriate work centers to balance workloads
• Operate all equipment in a safe and efficient manner following prescribed work methods
• Ensure efficient warehouse flow and planning of dai Pay Range$22.15 - $35.25
  
  

Purpose

This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.

Minimum Eligibility Requirements

• High School Diploma or GED
• 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Excellent communication skills (verbal & written)
• Ability to multi-task and work in a fast-paced environment
  
  

Essential Functions

• Act and work in a manner that is consistent with company’s core values
• Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures
• Demonstrate the ability to drive and teach the company philosophy around the basic P’s of retail. The basic P’s of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
• Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
• Complete all product specialist certification courses
• Demonstrate a thorough understanding of merchandise and installation
• Ensure the overall merchandising, pricing and organization of the department
• Communicate standard operating procedure direction and changes to all associates in a timely manner
• Complete the Industrial Truck (forklift) proficiency testing and certification
• Communicate inventory needs to management
• Direct and assist the processing of merchandise to the showroom floor
• Validate all product placement and pricing within the department
• Greet every customer in a helpful and courteous manner
• Assist customers with product questions and selections
• Process customers at check-out using the point of sale (POS) system
• Process customer refunds and exchanges according to established guidelines
• Present ‘how-to’ classes to customers
• Follow established cash, check and charge card acceptance procedures
• Answer the telephone according to accepted guidelines
• Stock and tag merchandise displays as required
• Create price tags and merchandise signs
  
  

Working Conditions (travel, hours, environment)

• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
  
  

Physical/Sensory Requirements

Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Hours

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Pickup Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  
  

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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